Job Description
The Senior Business Systems Analyst will support the Texas Education Agency on multiple technology initiatives aimed at improving outcomes for Texas students. Note: the source document does not name a specific project; it references ongoing technology initiatives broadly, so no single project name has been substituted. This position performs advanced, senior-level business systems analysis work, serving as a liaison between technical teams and program areas and stakeholders. The role ensures that complex calculations are accurately captured and validated, and that business needs are translated into system, data, and technical requirements. Responsibilities also include managing requirements, supporting solution design decisions, and validating system behavior throughout the software development lifecycle. This position requires the use of initiative and independent judgment in planning and carrying out work assignments in accordance with agency standards and DIR guidelines.

Responsibilities

• Analyze user needs, business processes, pain points, and computer system capabilities to automate or improve existing systems.
• Elicit requirements using joint application development (JAD) sessions, interviews, document analysis, surveys, use cases, competitive product analysis, and workflow analysis.
• Transform information gathered during elicitation sessions into business and functional requirements, use cases, and user stories.
• Develop software requirements specifications documents, wireframes, and mockups using standard templates.
• Write requirements in simple, unambiguous, and concise natural language.
• Mentor peers and colleagues by disseminating business analysis best practices.
• Proactively seek out training opportunities to maintain and expand business analysis expertise.
• Use tools such as Jira and Modern Requirements to manage the change control process and participate in the software development lifecycle.
• Track and communicate requirements status to stakeholders throughout the project lifecycle.
• Collaborate with developers, architects, vendors, and infrastructure teams to support system delivery.

Requirements

Minimum Qualifications

• 8 years of experience with relational database concepts to understand how data is stored and accessed by applications.
• 8 years of experience analyzing data used in system processing and reporting to identify issues and document logic.
• 8 years of experience using SQL or query tools at a basic-to-intermediate level to retrieve, validate, and reconcile data.
• 8 years of experience leading elicitation meetings and creating well-written system and technical requirements.
• 8 years of experience documenting data requirements, rules, validation logic, and data definitions for systems and reports.
• 5 years of demonstrated strong communication and facilitation skills.
• 5 years of demonstrated strong writing and organization skills.
• 5 years of experience collaborating with developers, architects, vendors, and infrastructure teams to support the software development lifecycle.
• 3 years of experience supporting large-scale or complex information technology projects with multiple stakeholders.

Preferred Qualifications

• 3 years of documented work experience with the issue tracking software Atlassian Jira.
• 3 years of documented work experience with the requirements management software Modern Requirements.
• 2 years of documented experience working for or closely with the Texas Education Agency, a federal, state, or local education agency, or an education vendor.

Work Location and Schedule

Location: William B. Travis State Building, 1701 North Congress Avenue, Austin, Texas 78701.

Schedule: Normal business hours are Monday through Friday, 8:00 AM to 5:00 PM, excluding State holidays. Work is 8 hours per day and must include the hours between 9:00 AM and 3:30 PM Central Time. Work outside normal business hours, including weekends, evenings, and holidays, may be required as requested and must be pre-approved by the Texas Education Agency.

Work Arrangement: Hybrid, on-site and telework, with the option to work up to 80% to 100% remotely.