The IT Implementation Analyst - Teller UX drives pre-implementation readiness, migration planning, configuration discovery, and process automation for Teller UX client deployments. This role combines business analysis, banking operations knowledge, source teller platform analysis, and AI-enabled tooling to reduce implementation effort, improve deployment quality, and accelerate client onboarding.

Lead implementation readiness assessments, discovery sessions, and pre-implementation planning. • Document current-state and future-state teller processes, checklists, playbooks, SOPs, and migration workbooks. • Analyze source teller platforms such as DNA Teller, ClearTouch Teller, Integrated Teller, and other legacy teller solutions. • Identify FI-level, branch-level, operational, security, regulatory, and transaction parameterization requirements. • Define migration strategy for roles, users, security permissions, drawers, vaults, branch structures, devices, and transaction setup data. • Develop configuration blueprints, rule-mapping templates, and setup recommendations for Teller UX. • Conceptualize migration and implementation utilities that reduce manual work, clutter, rework, and implementation cycle time. • Use AI to generate reusable templates, implementation artifacts, test scenarios, training materials, and migration mappings. • Partner with Product, Engineering, Implementation, Operations, and client teams to standardize and streamline client onboarding. Preferred Experience • Teller UX, DNA, DNA Telle, ClearTouch Teller, Integrated Teller, or comparable teller/core banking platforms. • Teller modernization, branch transformation, financial institution conversion, or enterprise software implementation programs. • Banking workflows including deposits, withdrawals, transfers, loan payments, holds, cash handling, drawer balancing, and branch operations. Key Skill Summary Business Analysis: Requirements gathering, process mapping, gap analysis, functional documentation, stakeholder workshops. Implementation Readiness: Readiness assessments, onboarding checklists, playbooks, SOPs, risk/dependency tracking. Migration Strategy: Role, user, drawer, vault, device, transaction configuration, and security migration planning. Parameterization Discovery: FI-level setup, branch controls, transaction limits, overrides, approvals, compliance and operational rules. AI & Automation: Microsoft Copilot/Generative AI, prompt design, documentation automation, rule generation, workflow improvement. Technical Analysis: SQL/data analysis, API and integration analysis, data mapping, configuration management, troubleshooting. Banking Domain: Teller operations, branch workflows, core banking systems, cash management, funds availability, regulatory controls. Success Measures • Reduced implementation and conversion timelines. • Increased reuse of standardized templates, utilities, and migration assets. • Improved quality and consistency of Teller UX onboarding. • Reduced manual configuration effort, implementation defects, and rework. • Faster discovery-to-configuration turnaround through AI-enabled accelerators. Communication • Excellent written and verbal communication • Ability to confidently communicate with clients

• Position Value: This role industrializes the Teller UX implementation lifecycle by combining pre-implementation analysis, source system discovery, migration strategy, parameterization design, and AI-driven automation to deliver faster, cleaner, and more scalable client deployments.