Scotiabank

Senior Business Analyst - Tangerine

Scotiabank • $90K — $110K *
Toronto, ON M3C 0E3In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 5+ years of experience in a Business Analyst role, preferably in digital environments (Mobile, Web)
  • Experience with microservices and APIs; hands-on use of Postman is a plus
  • Strong analytical skills with an agile mindset and experience in various delivery models
  • Proven stakeholder alignment and transparent communication methods
  • Customer-centric mentality and strong organizational skills
  • High proficiency in MS Word and MS Visio, alongside experience with process mapping
  • Effective problem-solving and presentation skills

Responsibilities

  • Capture and document product vision and requirements with cross-functional teams
  • Communicate stakeholder requirements clearly and provide relevant documentation
  • Maintain compliance of business and technical requirements throughout the project lifecycle
  • Document requirements through interviews, workshops, and modern agile practices
  • Support Product Owner in managing requirement deliverables and addressing issues
  • Translate business requirements into user stories and acceptance criteria
  • Foster a client-focused culture and embrace learning for continuous improvement

Benefits

  • Diverse and inclusive team environment recognizing success
  • Access to thousands of online and in-person courses for career growth
  • Support for financial savings and total well-being through Tangerine benefits
  • Flexible workspace with a casual dress code
  • Excitement of working with the official Bank of the Toronto Raptors
Full Job Description
Requisition ID: 270825

What you will be doing:

The Senior Business Analyst's primary role is to elicit, analyze, validate, define and write the business requirements and technology independent processes and solutions that meet the needs across various domains. This role will bridge the gap between the business need and technology solution, while keeping customer centricity and digital experience top of mind.

The successful candidate has several years of deep, practical business analysis and/or business systems analysis experience (or equivalent) with complex cross-functional features across channels, applications, products and digitization. They will also support requirements related to the activities across the lifecycle of the initiative (e.g. design and development, testing, implementation). In addition, they are expected to collaborate and actively engage with other Business Analysts and contribute to the Business Analysts Community of Practice (CoP). The Senior Business Analyst will report directly to the Manager/Senior Manager of Business Analysis in Digital Product Experience (DPX).

Is this role right for you? - In this role you will:
  • Work with the Product Owner, Designer, Technical Lead and Stakeholders to capture and document the product vision and business and technical requirements.
  • Responsible for thoroughly understanding and communicating stakeholder requirements and distributing relevant information, documentation and artifacts to stakeholders.
  • Responsible for the preparation, completion and compliance of business and technical requirements based on business needs; go to person for clarity of vision and requirements.
  • Document (whether elicit or implicit) requirements using interviews, document analysis, requirements workshops, surveys, use cases, scenarios, business analysis, workflow analysis and
  • modern agile practices i.e. canvas and user story mapping.
  • Supports the Product Owner to manage requirements related activities and deliverables throughout the delivery life cycle (e.g. change requests, issues, risks, schedules, status reporting etc.).
  • Work with the Delivery Teams to identify, anticipate, assess, manage and resolve issues and risks related to requirements' activities and deliverables.
  • Translate standard business and technical requirements into user stories and acceptance criteria.
  • Support story mapping by decomposing epics into user stories.
  • Support the Product Owner with data insights to drive customer centric experiences and priorities.
  • Proactively communicate and collaborate with external and internal stakeholders.
  • Work collaboratively with cross-functional matrix teams to develop and maintain thorough knowledge of product, system and process capabilities and promote customer centric solutions.
  • Execute and maintain the requirement traceability matrix to meet audit requirements.
  • Championing a client- obsessed culture
  • Leveraging a growth mindset, embracing learning and continuous improvement
  • Contributing to a dynamic workplace fostering trust, integrity and inclusion
  • Removing obstacles to drive momentum across teams


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
  • 5+ years of work experience in a Business Analyst role (or equivalent) with preference in the digital space (Mobile, Web/Online)
  • Working experience with microservices and APIs; with hands-on experience using Postman considered an asset.
  • Strong analytical skillset required. Agile mindset and working knowledge and experience in various delivery models, including agile, waterfall, hybrid frameworks.
  • Proven methods of aligning stakeholders and communicating information that enables transparency on the underlying issues and potential solutions
  • Customer-centric mentality
  • High proficiency in MS Word and MS Visio and thorough experience with as-is to-be process flow mapping and sequence diagrams
  • Working knowledge in the use of JIRA / Confluence
  • Effective presentation, facilitation, analysis and problem solving skills
  • Able to work independently with focus on time management to meet deadlines
  • Ability to deliver seamless execution whether on-site or remote
  • Ability to work in a fast paced, demanding and rapidly changing environment
  • Ability to deal with high-level of ambiguity
  • Detail-oriented with a high degree of accuracy and results-oriented; be diligent and work with a sense of urgency
  • Very strong organizational sense and effective time and priority management
  • Excellent verbal and written communication skills and the ability to interact professionally with diverse groups, managers and subject matter experts and ability to negotiate effectively
  • Strong strategic relationship skills
  • Previous Delivery partner roles (i.e. QA, Dev, Design, Process, etc.) are considered an asset
  • Technical background is considered an asset
  • International Institute of Business Analysis (IIBA) certification is an asset
  • Product Owner experience is an asset
  • Comfort and confidence adapting to new tools and ways of working
  • AI fluency
  • A craving to contribute to a high-performing team
  • Ability to drive results in periods of change
  • Track record of fostering an inclusive culture


What's in it for you?
  • You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
  • You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
  • You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits.
  • You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don't apply here.
  • You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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