KPMG is currently seeking a Senior Associate, Contingent Worker Support to join our Talent & Culture organization. Responsibilities: • Oversee the complete contingent worker lifecycle from onboarding to offboarding including monitoring background checks and adverse findings, managing start date changes, gathering post-start documentation, coordinating laptop retrievals, and updating HRMS • Identify proactively and resolve complex, systemic cross-platform issues spanning ServiceNow, Beeline, and HRMS, while driving end-to-end process standardization and continuous improvement initiatives across multiple teams • Process all submitted requests strictly within established Service Level Agreements (SLAs), continuously monitoring and resolving internal stakeholder issues through to completion, and analyzing operational trends to deliver strategic insights to leadership • Develop, maintain, and continuously update process documentation and knowledge resources, partnering closely with the HR Tech and Data team to identify new knowledge article opportunities and keep existing content current • Ensure strict adherence to compliance, controls, and audit readiness across all processes (including independence rechecks for re-onboarding), while executing any other operational duties as assigned • Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment Qualifications: • Minimum four years of recent experience working in human resources with onboarding / offboarding and/or compliance tasks • Bachelor's degree from an accredited college/university or three years' experience in human resources or a related field • Working knowledge of core technologies such as Microsoft Office Suite, HRMS, Service Now, and more); vendor management experience is required, with working knowledge of VMS platforms is preferred (such as WAND, Beeline, and more); Certified Contingent Workforce Professional (CCWP) a plus • Ability to meet deadlines with the ability to work within a team structure, understand and work within production and quality guidelines • Recognize potential issues and address them prior to becoming a problem and react to negative issues and address them resulting in a win-win solution; Must be detail oriented and organized with the ability to express thoughts clearly and concisely • Ability to effectively use multiple resources and tools to resolve customer issues, effectively communicate with customers and team members verbally and in writing, build and maintain customer and team relationships • Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)