Job DescriptionThe Senior Analyst, Product Operations & Regulatory Compliance is responsible for supporting the ongoing governance, compliance, operational readiness, and regulatory reporting obligations associated with American Express National Bank (AENB) deposit products. This role serves as a key liaison across Product, Compliance, Technology, and Servicing teams to ensure regulatory requirements are implemented, monitored, and maintained through effective controls, reporting, issue management, and process governance.
The successful candidate will lead ongoing regulatory assessment activities, support data remediation initiatives, maintain operational procedures, and execute compliance-related programs including ongoing FDIC 370 compliance.
Responsibilities- Lead FDIC 370 self-assessment activities and governance meetings with Deposit Banking Platform, 3rd party technology platform provider FIS, and other stakeholders.
- Coordinate Quarterly documentation and maintenance of assessment evidence, testing results, and supporting artifacts.
- Execute all business testing activities in accordance with established platform playbooks.
- Track, monitor, and escalate regulatory risks, issues, dependencies, and action items through maintenance of RAID logs.
- Produce recurring governance and status reporting for AENB leadership and regulatory oversight forums.
- Support ongoing data quality reviews and remediation efforts.
- Investigate and resolve data quality alerts focused on resolving customer linkage issues, FDIC insurance ownership rights issues, beneficiary-related exceptions, etc.
- Maintain and update operating procedures and process documentation.
QualificationsMinimum Qualifications- Bachelor's degree or equivalent experience.
- 2+ years of experience in banking operations, regulatory compliance, product operations, risk management, or related financial services roles.
- Experience supporting deposit products and banking regulatory requirements.
- Strong analytical and problem-solving skills with the ability to interpret complex data and identify trends.
- Experience managing multiple workstreams, priorities, and stakeholder groups simultaneously.
- Strong written and verbal communication skills, including documentation and executive reporting.
- Proficiency in Microsoft Excel, PowerPoint, and data analysis tools.
- Ability to work independently in a fast-paced and evolving environment.
Preferred Qualifications- Experience supporting FDIC 370 compliance programs and regulatory reporting requirements.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for this position.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
