American Express

Senior Analyst - Commercial Marketing & Enablement

American Express$80K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree in Business, Finance, Analytics, Information Systems, or related discipline, or equivalent business experience.
  • Minimum 3-5 years of experience in business analysis, commercial enablement, sales support, or payments.
  • Advanced Microsoft Excel skills, including complex formulas, PivotTables, Power Query, and data visualization.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Strong relationship management skills with the ability to partner across key functions.
  • Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
  • Excellent written and verbal communication skills.

Responsibilities

  • Execute commercial enablement strategy for strategic Commercial Cardmembers.
  • Conduct supplier analysis by aligning customer and internal data.
  • Analyze data to deliver business insights.
  • Drive endorsed leads from Cardmembers to Merchant Services.
  • Report findings and communicate with Sales and Account Development teams.
  • Support client onboarding and enablement processes.
  • Foster cross-functional partnerships to enhance collaboration.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • Support for financial well-being and retirement
  • Comprehensive medical, dental, vision, life insurance and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Full Job Description
Job Description

The Senior Analyst, Commercial Enablement supports the execution of strategic initiatives that enhance the Commercial customer experience while enabling growth across the Canadian Commercial business. This role partners closely with Sales, Account Development, Merchant Services, Product, Marketing, and Operations to deliver supplier enablement strategies, commercial platform administration, customer analytics, reporting, and data-driven insights that improve customer engagement and business performance.

Responsibilities

  • Commercial Enablement strategy and execution for strategic Commercial Cardmembers.
  • Supplier analysis by matching customer data with internal matching data.
  • Data analysis and business insights.
  • Driving endorsed leads from Cardmembers to Merchant Services.
  • Reporting and communication to Sales and Account Development.
  • Supporting client onboarding and enablement.
  • Cross-functional partnerships.
  • Ownership of the [redacted] Commercial platform for Program Administrators (PA) and PA Resource Centre.
  • Customer portfolio analysis supporting Account Development.
  • Customer marketing of commercial servicing communication.
  • Dashboard development and reporting automation.
  • Continuous process improvement and enablement innovation.
  • Validating payment term information with key merchants.


Qualifications

  • University degree in Business, Finance, Analytics, Information Systems, or related discipline, or equivalent business experience.
  • Minimum 3-5 years of experience in business analysis, commercial enablement, sales support, or payments.
  • Advanced Microsoft Excel skills, including complex formulas, PivotTables, Power Query, and data visualization.
  • Demonstrated ability to manage multiple priorities in a fast-paced environment.
  • Strong relationship management skills with the ability to partner across Sales, Merchant Services, Marketing, Product, and Account Development.
  • Strong analytical and problem-solving skills with the ability to translate complex data into actionable business insights.
  • Excellent written and verbal communication skills with the ability to present findings to diverse stakeholder groups.

Preferred Qualifications
  • Experience with SQL or programming languages such as Python.
  • Experience with Business Intelligence and visualization platforms such as Tableau or Microsoft Power BI.
  • Marketing Discipline background
  • Experience working with large customer, supplier, merchant, or financial datasets.
  • Knowledge of Commercial Payments, Corporate Card, Accounts Payable, or B2B Payments is an asset.
  • Experience supporting reporting automation and dashboard development is considered an asset.


The stated salary range represents the expected compensation for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express is required as the company will not pursue visa sponsorship for these positions

The job posting is for an existing vacancy.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities


About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

Similar Jobs

More Jobs at American Express

More Business Services Jobs

Find similar Senior Analyst - Commercial Marketing & Enablement jobs: