Job Description

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:
• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
• Conduct code reviews, do changes to the codebase and maintain code repositories
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects

Your contribution to the team:
• A collaborative spirit and excellent communication skills.
• The ability to handle end to end SDLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands-on coding experience
• A proactive approach to testing, troubleshooting, and refining our applications.
• The ability to work with cross-functional teams and do software integration.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

Required Skill and Experience

Must have skills: Agile tools like Jira, Confluence, Azure DevOps
• Deep understanding of Scrum framework, Agile principles, and Lean methodologies.
• Strong experience facilitating Agile ceremonies and managing distributed or cross-functional teams.

Preferred Skill and Experience

Organize and lead daily standups, sprint planning, sprint reviews, and retrospectives. Guide teams on Scrum principles, Agile methodologies, and best practices. Identify and resolve obstacles that hinder team progress. Assist with backlog refinement and prioritization. Track sprint progress, manage timelines, and report to stakeholders. Maintain adherence to Scrum theory, rules, and values. Deep understanding of Scrum framework and Agile principles. Ability to coach teams and stakeholders on Agile practices.
• Proven ability to coach teams, Product Owners, and stakeholders on Agile adoption and transformation.
• Experience in change management, release planning, release governance, and deployment coordination.
• Strong stakeholder management, communication, conflict resolution, and problem-solving skills.
• Ability to identify risks, dependencies, and bottlenecks and drive timely resolution.
• Hands-on experience with Agile project management and collaboration tools such as Jira, Confluence, and Azure DevOps.
• Experience tracking Agile metrics, sprint performance, team velocity, and release readiness.
• Strong organizational, planning, and reporting skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to drive continuous improvement initiatives and promote Agile best practices across teams and programs.

Additional Required Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Overview

The Infosys Digital Experience (DX) unit powers businesses across the entire customer experience journey by re-imagining, creating, and delivering integrated and personalized experiences. We specialize in creating human-centered digital platforms that help enterprises stay relevant by transforming business models, future-proofing operations, and bringing agility and responsiveness. Join us to be part of a team that is at the forefront of digital innovation, driving exceptional customer experiences and sustainable growth.