We’re seeking a highly motivated and Salesforce-certified Salesforce Consultant to join our team supporting a USCIS initiative. This role involves close collaboration with clients to gather business requirements, document process flows, and deliver tailored Salesforce solutions through design, configuration, testing, and deployment.

Compensation & Benefits:

Starting Salary Range for Salesforce Consultant: $100,000 – $140,000

Benefits That Set Us Apart

When considering your next opportunity, compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work.

Highlights include:

• Up to a 6% 401(k) company match to help you build long-term financial security

• Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most

• Medical, dental, and vision insurance, plus prescription drug coverage

• Basic life and AD&D insurance, with supplemental life options

• Short-term and long-term disability coverage

• Paid holidays

• Employee Assistance Program (EAP)

• Flexible Spending Account (FSA) and Health Savings Account (HSA) options

• Professional development, training, and certification support

• Voluntary benefits including accident, critical illness, and identity theft protection

Because taking care of our employees isn’t just a promise, it’s part of who we are. Benefits are subject to change and eligibility requirements apply.

Basic Qualifications:

• Lead end-to-end Salesforce implementations across Public Sector Solutions (PSS), Service Cloud, Sales Cloud, Marketing Cloud, and Nonprofit Cloud.

• Provide technical and functional leadership to cross-functional project teams; mentor junior consultants and contribute to internal best practices, accelerators, and solution frameworks.

• Design and implement automation using Flow, Approval Processes, Einstein features, and other declarative tools; optimize business processes to reduce manual work and improve operational efficiency.

• Ensure automation is scalable, maintainable, and aligned with governance and compliance standards.

• Partner with stakeholders to validate designs via prototypes and iterative feedback cycles.

• Facilitate discovery sessions and stakeholder workshops to capture business, functional, and technical requirements; translate needs into solution designs, user stories, and implementation roadmaps.

• Serve as a strategic advisor on Salesforce platform capabilities, architecture, and optimization opportunities.

• Design scalable data and security models, and automation frameworks aligned to federal requirements.

• Configure and customize Salesforce using declarative tools and best-practice architecture patterns.

• Performs other job-related duties as assigned

• Performs other duties as may be assigned.

• Must be a US Citizen.

• Must pass pre-employment qualifications of Cherokee Federal.

Preferred Qualifications:

• Additional certifications preferred: Advanced Administrator, Marketing Cloud,  OmniStudio, and PSS.

Education, Experience, Knowledge, Skills and Abilities:

• 4 years of hands-on Salesforce consulting or implementation experience; minimum 7 years of overall professional experience.

• Strong business analysis skills; lead client discovery, requirements definition, user stories, and acceptance criteria.

• Advanced proficiency with Salesforce automation, especially Flow; experience designing production-grade UI in Lightning and Experience Cloud.

• Track record delivering complex, multi-stakeholder Salesforce programs.

• Salesforce Certified Administrator, Platform App Builder, plus one or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required.

• Familiarity with integrations and APIs; capable of guiding technical integration approaches.

• Bachelor’s degree required.

• Eligible to obtain and maintain a Government Public Trust Clearance; U.S. citizenship required.

• Experience with Agile software development methodologies.

• At least 4 years building Salesforce business process models, writing acceptance criteria, and designing user interfaces for production systems.

• Must pass pre-employment qualifications of Cherokee Federal

Certificates & Licenses:

• Salesforce Certified Administrator

• Platform App Builder,

• One or more Consultant-level certifications (Sales, Service, Experience, or Marketing Cloud) required.

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Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.