3+ years as Salesforce.com administrator in a global company
Salesforce.com certified Admin
Strong understanding of Sales-Cloud and Salesforce Community best practices
Excellent project management skills
Analytical problem solver with strong troubleshooting abilities
Experience with BI tools like Power BI is a plus
Responsibilities
Serve as Salesforce CRM administrator, managing user setup, profiles, permissions, and workflows
Collaborate with the Commercial team to translate business needs into tech solutions
Proactively recommend and implement process improvements and Salesforce enhancements
Train and support end users for better utilization of Salesforce and related tools
Configure Salesforce systems, including custom objects and process automation
Oversee data management tasks including data cleansing and integrity checks
Manage digital project development, ensuring alignment on scope and timelines
Benefits
Opportunities for professional development
Access to the latest Salesforce and digital technologies
Collaborative team environment
Supportive training for career growth
Engagement with innovative commercial tools and processes
Full Job Description
Description
Responsibilities:
Serve as Salesforce CRM administrator and related technologies, such Hubspot, Conga CPQ etc. Managing user setup, profiles, roles, permissions, workflows, and security settings
Work closely with the Commercial team to understand business requirements and translate them into technologies and system enhancements.
Recommend and implement proactively, process improvements based on the industry's best practices and new Salesforce capabilities or related innovation.
Provide training and support to end users to improve adoption and effective utilization of Salesforce and related applications.
Perform hands-on Salesforce configurations, including fields, page layouts, record types, custom objects, validation rules, and process automation (Flows etc.).
Oversee Salesforce data management, including data cleansing, deduplication, and integrity monitoring
Support & implement commercial digital tools and integration with other systems
Manage digital projects and developments including scope, timelines and resources
Oversee subcontractors' development work
Document system changes, configurations, and user guides to enhance knowledge sharing and user adoption.
Skills and Experience:
B.Sc. At Information Systems (or similar)
Minimum of 3 years' experience as Salesforce.com administrator/Implementation in a global company
Saleforce.com certified Admin
Strong understanding of the Sales-Cloud platform and Salesforce Community functionality and best practices
A demonstrated ability to understand and articulate complex business requirements; specifically Commercial related
Excellent project management skills
Apex knowledge - advantage
Experience with Service Cloud - advantage
Strong analytical, problem-solving, and troubleshooting abilities.
High self-learning capabilities
Service oriented & team player
Excellent verbal and written communication skills
Good understanding of global-company business-processes
