Illinois Tool Works

Sales Operations Specialist

Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, analytics, or a technical field
  • 3-5 years of sales operations experience in a manufacturing environment
  • Proven success in enhancing sales performance through scalable processes
  • Strong analytical skills for translating complex data
  • Experience with CRM systems (Salesforce.com preferred) and analytic tools (Power BI, Tableau)
  • Excellent problem-solving and communication skills
  • Ability to influence stakeholders and drive change

Responsibilities

  • Lead and optimize sales operations strategy across the sales lifecycle
  • Own data and reporting to deliver actionable insights for sales and marketing
  • Standardize sales processes to ensure operational excellence
  • Collaborate cross-functionally with Sales, Marketing, and IT
  • Translate data into growth strategies through market and performance insights
  • Develop insight-based selling tools and data-driven narratives for customer engagement
  • Act as a strategic advisor to leadership with data-backed insights

Benefits

  • Opportunities for professional development and coaching
  • Collaborative work environment focusing on cross-functional partnerships
  • Engagement in strategic decision-making processes
  • Involvement with advanced analytics tools and sales operations strategies
  • Participation in optimizing commercial programs and sales incentives
Full Job Description
Job Description:

Summary:

We are seeking a strategic, data-driven Sales Operations Specialist to partner with Sales and Marketing to drive growth, improve efficiency, and enable insight-driven decision-making. This role will lead critical sales operations functions, including analytics, processes, tools, and reporting, while helping the organization translate data into actionable business strategies.

Essential Duties:
  • Lead and optimize sales operations strategy, including tools, processes, and automation across the full sales lifecycle (pipeline, forecasting, pricing, and reporting)
  • Own data, analytics, and reporting (including POS data), delivering actionable insights to improve sales and marketing performance
  • Standardize and enhance sales processes and best practices to drive consistency and operational excellence
  • Partner cross-functionally with Sales, Marketing, and IT to align systems, analytics, and business initiatives
  • Translate data into growth strategies through market analysis, customer segmentation analysis, and performance insights
  • Support customer engagement by developing insight-based selling tools, business reviews, and data-driven narratives
  • Act as a strategic advisor to leadership, guiding decision-making with clear, data-backed insights
  • Manage and optimize commercial programs (e.g., pricing agreements, rebates, and sales incentive plan)
  • Build organizational capability by coaching teams on tools, processes, and data-driven decision making


Qualification/ Experience:
  • Bachelor's degree in business, analytics, or a technical field (CS/IS)
  • 3-5 years of sales operations experience in a manufacturing environment, including direct sales and distribution models
  • Proven track record of improving sales performance through scalable processes, tools, and analytics
  • Strong analytical skills with the ability to translate complex data into actionable insights
  • Administer level experience with CRM systems (Salesforce.com preferred), and analytic/reporting tools, including Power BI and Tableau.
  • Excellent problem-solving, communication, and cross-functional collaboration skills
  • Demonstrated ability to influence stakeholders and drive change
  • Experience coaching and developing teams to build data-driven capabilities


Compensation Information:

82,000

About Illinois Tool Works

ITW is an industrial manufacturing company that specializes in the fields of industrial machinery, engineering, operations, sales, marketing, finance, and accounting. It's in deep-sea oil rigs, aerospace technology, bridges and wind turbines, healthcare, the spaces in which they live and work, the cars they drive, and the mobile devices they rely on. It was founded in 1912 and headquartered in Glenview Nas, Illinois.

Illinois Tool Works Careers

Join the dynamic team at Illinois Tool Works (ITW), a global leader in diversified manufacturing, where innovation and excellence drive us forward. ITW offers unparalleled job opportunities, fostering a culture of growth and leadership in the industry.

Work You’ll Do

At Illinois Tool Works, you will be part of a professional community that thrives on creativity and innovation. Our employees are equipped with the skills needed to succeed and are provided with endless opportunities for professional growth. Engage in work that matters, with projects that transform industries and enhance futures.

Explore Career Paths

Whether you're seeking an internship, a graduate opportunity, or a seasoned professional position, ITW offers a range of career paths across various departments. Our team benefits from a supportive and diverse working environment where every member’s contribution is valued.

Innovate and Lead

Join a team where innovation leads to revolutionary solutions in industries worldwide. At ITW, you will work alongside industry experts to develop new ideas and strategies that keep us at the forefront of technological advancements. Your career at ITW will be marked by a continuous journey of growth and leadership.

Develop Your Skills

With ITW’s commitment to professional development and diversity training, you will enhance your skills through targeted training programs and workshops. These opportunities not only boost your career but also ensure you stay competitive in the job market.

Be Part of Our Culture

ITW is dedicated to building a culture that respects and embraces diversity, encourages innovation, and fosters leadership. Our team is our greatest asset, and we believe in providing them with the benefits and resources they need to succeed both professionally and personally.

Networking and Professional Growth

Expand your professional network through ITW’s global presence and collaborative work environment. Engage with professionals across different sectors, gaining insights that can lead to significant career advancements. Our networking events and professional groups help you connect with key industry leaders and peers.

Join Our Team

Search for open positions that match your skills and interests on the ITW Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest industry trends, company news, and career tips by following our careers blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences and career goals. Explore the opportunities at Illinois Tool Works today and discover how your expertise can help shape the future of our company and the industries we serve. Join us in our mission to achieve excellence through innovation and leadership.
Learn more about Illinois Tool Works
Size
45,000 employees
Market Cap
$68.1 billion
Industry
Net Income
$2.1 billion
Founded
1912
5 Year Trend
+1.2%
Revenue
$12.5 billion
NASDAQ

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