About the Role:As Sales Operations Manager at Interface.ai, you'll own the systems, processes, and analytics that power our entire GTM engine. This is a high-leverage, high-visibility role at a Series A company scaling fast, you'll partner directly with sales leadership to build the operational foundation that takes us from $25MM ARR to $100MM and beyond. If you love turning ambiguity into order, data into decisions, and process into pipeline, this role was built for you.
What You'll Do:- Own the full RevOps function, CRM administration, GTM toolstack, data integrity, and workflow automation across Salesforce and HubSpot
- Build and maintain forecasting models, pipeline dashboards, and executive-level reporting that give leadership a clear, real-time view of the business
- Design and optimize lead routing, territory management, sales stage definitions, and handoff processes between BDR, AE, and Customer Success
- Partner with Finance on revenue planning, quota setting, and commission structure design and administration
- Lead GTM tool evaluation, implementation, and adoption (Outreach, ZoomInfo, Gong, and beyond)
- Serve as the single source of truth for revenue data, ensuring accuracy, consistency, and accessibility across teams
- Identify and eliminate process bottlenecks that slow deals, reduce forecast accuracy, or create friction in the sales cycle
- Own Deal Desk operations, manage quote-to-close hygiene, deal reviews, approval workflows, and pricing governance to keep deals moving cleanly
- Build the Sales Ops function from the ground up, with the opportunity to grow and lead a team as we scale
What We're Looking For:- 5+ years of Sales Operations or Revenue Operations experience, ideally at a B2B SaaS, AI, or fintech company
- Salesforce expert, you've built it out, administered it, and maintained clean data at scale; custom objects, workflows, reports, and dashboards are second nature
- Analytical and data-driven, you build models, run analyses, and translate numbers into clear recommendations for leadership
- Process-obsessed, you see inefficiency and can't help but fix it; you build systems that scale
- Cross-functional communicator, you work seamlessly with Sales, Marketing, Finance, and CS, and you know how to influence without authority
- Startup-ready, comfortable with ambiguity, fast iteration, and building from scratch
- Experienced with GTM tooling, Outreach, ZoomInfo, Gong, HubSpot, or similar platforms are familiar territory
Nice to have:- Experience at a Series A-C company building RevOps from scratch
- Prior exposure to financial services, banking, or fintech sales motions
- Experience managing or mentoring junior Ops team members
Why Interface.ai:- Real mission, real impact, you're helping credit unions and community banks compete in the age of AI, serving millions of everyday Americans
- Massive market moment, thousands of FIs still run on legacy systems; we're the modern alternative with proven traction
- Build something that matters, this is a true greenfield Ops opportunity; you'll set the standard, not inherit someone else's mess
- A seat at the table, you'll partner directly with sales leadership and have visibility across the entire revenue org
- Competitive compensation, base salary + bonus + equity in a Series A company on a strong growth trajectory
Location: On-site, 5 days/week, San Francisco, CA (Financial District)
Compensation: $180k-$200k OTE + bonus potential + equity
Benefits- 100% paid health, dental & vision care
- 401(k) match & financial wellness perks
- Discretionary PTO + paid parental leave
- Mental health, wellness & family benefits
- A mission-driven team shaping the future of banking
