Sales Account Manager

Freshpet, Inc.

$105K — $125K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
  • 5+ years of experience in large CPG with preference for natural or pet channel experience
  • Availability for 50-70% national travel
  • Strong work ethic and hands-on, autonomous work style
  • Ability to quickly build relationships and communicate effectively at various levels
  • Basic analytical skills and familiarity with Excel and Power BI
  • High level of ownership, accountability, and desire for professional growth

Responsibilities

  • Manage portfolio of Neighborhood Pet and Farm & Feed accounts to drive sales velocity
  • Build strong relationships with store managers and distributor partners, and train teams on products
  • Regularly audit stores for compliance with merchandising standards and inventory levels
  • Partner with sales, marketing, and operations to align on retail strategies
  • Utilize tools like Nielsen and Power BI to track distribution and KPIs, sharing insights with teams

Benefits

  • Medical, dental, and vision insurance
  • Basic and optional life insurance
  • Short- and long-term disability protection
  • Flexible spending accounts
  • 401(k) plan with company match
  • Paid parental leave
  • Pet insurance
  • Tuition assistance
  • Generous PTO plan
Full Job Description
What You Will Do

The Sales Account Manager, reporting into the VP, Pet Channel & eCommerce will drive execution and grow our Neighborhood Pet (NHP), Farm & Feed businesses and strengthen distributor training. This hands-on, highly field-based role requires regular travel to support regional accounts, distributor partners, and retail locations. The Sales Account Manager will own in-store execution, expand distribution, and build strong relationships across HQ accounts, store teams, and distributor partners, serving as a key link between the field and internal teams to ensure consistent, high-quality execution. Success in this role means growing distribution, improving retail execution, and delivering consistent sales growth across the territory.

How You Will Make an Impact
  • Account management & distribution growth: Manage a portfolio of Neighborhood Pet and Farm & Feed accounts, optimizing assortment and placement to drive sales velocity and support new store acquisition and expansion.
  • Distributor & account support: Build strong working relationships with store managers, regional contacts, and distributor partners, and train distributor reps and store teams on Freshpet products and merchandising standards.
  • In-store execution & performance: Audit stores regularly for compliance with planograms (POG), in-stock levels, and chiller conditions, resolving execution gaps such as out-of-stocks, voids, and merchandising concerns.
  • Cross-functional coordination: Partner with sales, marketing, and operations to align retail strategies and execution, proactively resolving issues and sharing insights to improve processes and performance.
  • Performance tracking & insights: Use tools such as Nielsen, Power BI, and internal reporting to track distribution, velocity, and in-stock KPIs, sharing field insights to improve retail conditions.


What You Will Bring
  • Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
  • Experience: 5+ years of experience in large CPG with natural or pet channel experience strongly preferred
  • Travel: ~50-70% national travel with significant time in the field
  • Work style: Strong work ethic with a hands-on, roll-up-your-sleeves mindset and ability to work autonomously.
  • Relationship building: Ability to build relationships quickly and communicate effectively at the store and distributor level.
  • Technical skills: Basic analytical skills and familiarity with Microsoft Office. Familiarity with Nielsen, Sales force, or Power BI.
  • Ownership: High level of ownership, accountability, and desire to learn and grow within the organization.

What We Offer

The range for this position is: $105,000 - $125,000

At Freshpet, we offer a competitive salary and an excellent benefits package, including medical, dental and vision insurance, basic and optional life insurance, short- and long-term disability protection, flexible spending accounts, and a 401(k) plan with company match, paid parental leave, pet insurance, tuition assistance, a generous PTO plan and so much more!

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