Significant background in change management and transformation principles
Responsibilities
Lead program management for complex, high-risk initiatives
Ensure accountability for program project life cycle delivery
Deliver programs efficiently within organizational standards
Define program strategy and roadmap for concurrent workstreams
Develop change management strategies to drive user adoption
Benefits
Develop and oversee change management strategy
Conduct workshops and engagement sessions for stakeholders
Design governance structures for program oversight
Author procedures to support implementation
Assess health of program efforts and outcomes
Full Job Description
Job Description Responsibilities:
Provide program management leadership and expertise of large scale, highly complex, high profile and high-risk initiatives that may be multi-jurisdictional and/or enterprise-wide.
Ensure accountability for the program's centralized group of projects and their successful full life cycle delivery.
Ensure programs are delivered cost effectively and efficiently, and in compliance with organization's methodologies, standards and frameworks.
Required Skills:
15+ years of demonstrated experience leading and overseeing program digital strategy definition from inception through to project close-out and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT programs.
10+ years of demonstrated experience understanding and articulating I&IT executive expectations and translating into program deliverables
15+ years experience directing, managing and leading multidisciplinary project teams including multiple Project Managers, each responsible for an element of the project and associated matrix team members
15+ years experience providing a program/portfolio view of project inter-dependencies and external project dependencies, monitoring and reporting on exposure levels
10+ years experience with lean methodologies, change management and transformation principles and best practices
10+ years of progressive leadership experience in the capacity of coach and developer of all levels of talent
Desired Skills:
Transformation & Strategic Leadership
Ability to define and drive multi-year transformation roadmaps aligned to business outcomes
Executive communication-translating tech into business impact
Influencing across business + IT + external partners without direct authority
Navigating complex org dynamics and competing priorities
Data & Decision-Making Mindset
Using data to drive decisions (KPIs, OKRs, transformation metrics)
Comfort with data strategy, governance, and analytics enablement
Rated Criteria:
15+ years of demonstrated experience leading and overseeing program digital strategy definition and transformation, from inception through to project close-out and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT programs. 20 Points
Demonstrated experience leading and coordinating complex digital transformation and multi-workstream initiatives with multiple stakeholders, including the effective use of AI, automation, data, and enabling technologies to improve delivery, decision-making, and operational efficiency. Experience developing integrated workplans, clarifying roles and priorities, managing dependencies and risks, and ensuring alignment and coordinated delivery across concurrent initiatives and governance structures. 20 Points
Demonstrated experience preparing high-quality briefing notes, presentations, reports, and decision materials for executive audiences. Proven ability to facilitate discussions, build consensus, and drive alignment and decisions across business, clinical, policy, vendor, and delivery stakeholders for digital transformation. 20 Points
Demonstrated ability to lead portfolio-level digital transformation process improvements, operational optimization, and implementation of new delivery models, including the application of formal change management methodologies to support adoption and implementation across complex programs. 20 Points
Demonstrated experience working within public sector or health system environments, with an understanding of governance, accountability, policy considerations, and funding structures that influence program and delivery decisions. 20 Points
Requirements
Deliverables include:
Define program strategy and roadmap, including implementation plan, to ensure strategic choices drive a harmonized approach to concurrent workstreams
Design program governance and oversee regularly scheduled touchpoints with both workstream leads, Director Sponsors and Senior Leaders
Author policies, standards, guidelines and procedures to support implementation of the work
Develop and oversee change management strategy to ensure awareness, desire, knowledge, ability and reinforcement objectives are met
Define monitoring and measurement framework to assess health of program efforts, processes and outcomes
Conduct facilitated workshops, engagement sessions and other key activities to support employees and leaders in making progress against defined goals
Must Haves:
15+ years of demonstrated experience leading and overseeing program digital strategy definition from inception through to project close-out and any required transition to operations, business planning, benefits identification and organization funding requests for I&IT programs.(HM looking for strategic experience)
10+ years of demonstrated experience understanding and articulating I&IT executive expectations and translating into program deliverables
15+ years experience directing, managing and leading multidisciplinary project teams including multiple Project Managers, each responsible for an element of the project and associated matrix team members
15+ years experience providing a program/portfolio view of project inter-dependencies and external project dependencies, monitoring and reporting on exposure levels
Significant experience with change management and transformation principles and best practices