Radial

RevOps Business Partner - Direct NCA

Radial$100K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in Revenue Operations, Sales Operations, or Business Operations in B2B SaaS.
  • Hands-on expertise in CRM platforms and GTM tools like Salesforce and HubSpot.
  • Proficient in BI/reporting tools such as Power BI, Tableau, or Looker.
  • Demonstrated ability to collaborate cross-functionally with senior leaders.
  • Strong communication and stakeholder management skills.

Responsibilities

  • Lead revenue, headcount, capacity, and quota modeling for budgets and forecasts.
  • Collaborate in developing and implementing AI tools with the data team.
  • Create and maintain dashboards and reports with actionable sales insights.
  • Design and enhance sales processes to reduce friction in the buyer journey.
  • Manage and optimize the sales tech stack including CRM and analytics tools.
  • Ensure alignment of revenue-generating activities across departments.
  • Execute a comprehensive RevOps strategy that supports Direct NCA's GTM motion.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • 401(k) retirement match (100% matching up to 4%).
  • 32 days paid time off, including personal and national holidays.
  • 18 weeks paid parental leave after one year of service.
  • 5 days paid yearly to volunteer through Sage Foundation.
  • $5,250 tuition reimbursement per year after 6 months of employment.
  • Wellness Rewards Program with annual credits for fitness and well-being.
  • Access to career development resources and ongoing training opportunities.
Full Job Description
Job Title
RevOps Business Partner - Direct NCA

Job Description
Sage Intacct is a strategic growth priority for Sage, and our Revenue Operations team plays a critical role in accelerating that growth by improving execution, increasing predictability, and removing friction across the customer journey. As the business continues to scale in the U.S., we're expanding our RevOps organization to support our multi-channel go-to-market strategy.

As the RevOps Business Partner for Direct NCA, you'll serve as a trusted advisor to the VP of Direct NCA Sales and the VP of Solution Consulting. You'll collaborate across Sales, Marketing, Finance, Customer Success, Product, Enablement, Data, and Systems to translate strategic priorities into scalable operating plans, align cross-functional stakeholders, and drive operational excellence.

Success in this role requires the ability to think strategically while remaining hands-on-using data, insights, and operational rigor to solve complex business challenges and enable growth. If you thrive at the intersection of strategy, analytics, and execution, we'd love to hear from you.

Key Responsibilities
• Lead revenue, headcount, capacity, and quota modeling for budget and forecast cycles, partnering with GTM leadership and finance to ensure assumptions, targets, and investment decisions are aligned.
• Serve as a key player in developing and implementing both in-house AI tools (built in conjunction with our data team), and selecting external vendors.
• Develop and maintain dashboards and reports that provide actionable insights into sales performance, pipeline health, and revenue forecasts.
• Design, implement, and continuously improve sales processes to streamline the buyer journey, reduce friction and increase conversion rates.
• Oversee the management and optimization of sales tech stack (e.g., CRM, sales engagement platforms, analytics tools).
• Work closely with marketing, customer success, finance, and product teams to ensure alignment across all revenue-generating activities and initiatives.
• Develop and execute a comprehensive RevOps strategy that supports our Direct NCA GTM motion and aligns with the overall business objectives.
• Support sales leadership in designing and administering incentive compensation plans that drive desired sales behaviors and outcomes.

Minimum Qualifications:
• 7+ years of experience in Revenue Operations, Sales Operations, or Business Operations in a B2B SaaS environment.
• Hands-on expertise in CRM platforms and GTM tools (e.g. Salesforce, HubSpot, Clari, Outreach, Salesloft).
• Proficient in BI/reporting tools such as Power BI, Tableau, or Looker for pipeline analytics, forecast accuracy, and KPI tracking.
• Demonstrated ability to work cross-functionally with senior leaders in sales, marketing, customer success, and finance.
• Excellent communication, storytelling, and stakeholder management skills.

Desired qualifications
• Demonstrated use of AI to drive efficiency in forecasting, analytics, pipeline management, or other GTM operating processes.
• Strong understanding of the end-to-end SaaS GTM funnel; including marketing attribution, lead handoff, sales cycle velocity, and post-sale motions.
• Proven track record of designing and executing operational improvements that led to measurable business

Perks? We have plenty.
• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings

Function
Customer Operations

Country
United States

Office Location
Atlanta

Work Place type
Hybrid

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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