Radial

Program Execution and Project Manager

Radial$108K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7 years' experience in business program management or project management
  • Proven ability to collaborate across groups for better effectiveness
  • Strong proactiveness in change management and business acumen
  • Skilled in navigating matrix organizations and delivering outcomes
  • Experience in complex multi-stakeholder planning processes
  • Ability to simplify complex ideas for clear communication
  • Strong verbal and written communication skills across diverse locations

Responsibilities

  • Lead execution of strategic global initiatives and programs
  • Develop comprehensive project plans, timelines and communication strategies
  • Foster partnerships with Sales, Customer Success, IT, Marketing, and Support teams
  • Drive consistent project execution using established governance models
  • Identify risks and create mitigation strategies for project success
  • Proactively resolve issues and focus on continuous improvement
  • Establish success metrics to evaluate program effectiveness
  • Deliver detailed reports on program status and impact to leadership

Benefits

  • Competitive salary in the top 5% of similar companies
  • Comprehensive health, dental, and vision coverage
  • 401(k) retirement plan with 100% matching up to 4%
  • 32 days of paid time off including personal and national holidays
  • 18 weeks of paid parental leave after one year of employment
  • 5 days of paid volunteer time through the Sage Foundation
  • $5,250 annual tuition reimbursement after 6 months of employment
  • Wellness rewards program with fitness reimbursements and wellness credits
  • Access to career development and ongoing training resources
Full Job Description
Job Title
Program Execution and Project Manager

Job Description
You will manage strategic cross-functional projects and large programs within the Sales and Success Digital Enablement team. The role is responsible for driving strategic initiatives in support of go-to-market, regional and functional teams in support of large scale impact for the business (examples: leading trading initiatives like Multi-Year Contracts, GMO transformation work and supporting sales and success blueprint work from the rest of the RTR team). In addition, this role will be driving operational process and efficiencies, change impact assessments as well as creating and implementing accurate project plans, communication plans, RACIs, Stakeholder maps and develop success metrics.

Key Responsibilities
• Lead the execution of global strategic initiatives and programs, ensuring alignment with sales and success digital enablement team, RTR, regions, function and in alignment with the broader impact on Sage.
• Develop and implement comprehensive project and program plans, timelines, RACIs, stakeholder maps, communication strategies and other supporting that are in support of the corporate and departmental objectives Provide project administration and process support to a team of project managers.
• Foster strong partnerships with cross-functional teams including Sales, Customer Success, IT, Marketing, and Customer Support.
• Drive projects forward in a consistent, aligned approach around an established ROB, governance, change impact assessment and project/program execution model.
• Identify potential risks and develop mitigation strategies to ensure project success.
• Resolve issues proactively and maintain a focus on continuous improvement and lessons learned.
• Establish performance indicators and success metrics to evaluate program effectiveness.
• Prepare and deliver detailed reports on program status, outcomes, and business impact to executive leadership. Assist and advise team members on processes, policies, procedures and reporting requirements

Qualifications:
• 7 years' experience in business program management, project management or business operations
• A track record of effectively collaborating across groups, to drive clarity and effectiveness in rhythm of business
• Proactiveness and a strong positive outlook and approach to change management along with a strong business acumen to ramp quickly across our diverse business and offerings
• Ability to manage matrixed organization complexity while driving clarity and outcomes
• Proven effectiveness driving complex multi-stakeholder planning processes, driving cross-team programs to desired results
• Ability to simplify complex ideas into easy-to-understand concepts for leadership and through communications.
• Demonstrated strong capability in verbal and written communications skills across a geographically dispersed audience.
• Strong understanding and experience working in a commercial organization with partner and customer-facing employees and the ability to translate that experience into strategic insight

Perks? We have plenty.
• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings

Function
Routes to Revenue

Country
United States

Office Location
Atlanta

Work Place type
Hybrid

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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