Full Job Description
As Vapi scales rapidly toward our next phase of growth, the Revenue Operations team is helping to build a world-class revenue engine. We are hiring four Revenue Operations (Sr.) Managers to bridge strategy and execution. Revenue Operations Senior Managers will collectively be responsible for a mix of Pricing Strategy, GTM Engineering, Process/Project Management, Enablement, and Analytics. This is a generalist role allowing for broad skill development with expertise needed in at least one function. You will empower our Go-To-Market (GTM) teams to deliver exceptional value to our customers in a high-velocity, technical AI environment.
What You'll Do
• Pricing Strategy: Drive operational improvements to pricing including discount thresholds, approvals, and order form generation helping Vapi maximize revenue, accelerate deal velocity, and remain competitive in a fast-moving market.
• GTM Engineering: Build and maintain the systems and automations that power our revenue motion, spanning Salesforce architecture, workflow automation, data enrichment pipelines, and integrations.
• Process/Project Management: Design and operationalize the end-to-end revenue process from lead routing and pipeline management to forecasting cadences and handoff protocols. Ensure every function in the GTM org runs with consistency and scale.
• Enablement: Equip our AEs, SDRs, and broader GTM team with the frameworks, playbooks, and training they need to execute at a high level. This includes onboarding programs, sales coaching, competitive battlecards, and product launch material.
• Analytics & Insights: Build the reporting infrastructure and dashboards that give GTM leadership clear visibility into pipeline health, funnel conversion, win/loss trends, and revenue forecasts. Translate data into decisions that improve win rates and deal velocity.
Who You Are
• 5+ years of experience in Revenue Operations or Sales Operations at a high-growth B2B tech company.
• Background or strong interest in developer tools, API platforms, or AI infrastructure.
• Exceptional communicator who can translate complex technical concepts into simple, persuasive narratives.
• Builder mindset: You thrive in "zero-to-one" environments and enjoy creating durable processes from scratch.
How We Work:
• Build something worthy of love
• Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
• Commit and follow through
• We finish what we start and build trust by being people others can count on.
• Why not today?
• We value urgency and momentum. The fastest path to customer value usually wins.
• Seek raw input
• We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
• It's our problem
• We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
• Be direct and kind
• We give feedback clearly, respectfully, and without delay.
What We Offer:
• Real stake: We offer a competitive salary and excellent equity ownership
• Comprehensive health coverage: medical, dental, and vision plans
• Team love: We love hanging out, and we do quarterly off-sites
• Flexible time off: take what you need
• More: catered meals, transportation, gym, and a $10k annual L&D budget