Revenue Operations Senior Manager

Vapi

$120K — $160K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Revenue Operations or Sales Operations at a high-growth B2B tech company
  • Interest or experience in developer tools, API platforms, or AI infrastructure
  • Strong communication skills to simplify complex technical information
  • Experience in building processes from the ground up
  • Analytical mindset with a focus on actionable insights

Responsibilities

  • Drive operational enhancements in pricing strategy to maximize revenue and competitiveness
  • Build and maintain revenue motion systems and automations within Salesforce
  • Design and implement comprehensive revenue processes for various GTM functions
  • Equip sales teams with effective frameworks, training, and resources
  • Create reporting infrastructures to provide insights into pipeline health and forecasts

Benefits

  • Competitive salary and equity ownership
  • Comprehensive health coverage including medical, dental, and vision
  • Quarterly off-site team bonding activities
  • Flexible time off to support work-life balance
  • Catered meals, transportation support, and gym membership
  • Generous annual learning and development budget of $10k
Full Job Description
As Vapi scales rapidly toward our next phase of growth, the Revenue Operations team is helping to build a world-class revenue engine. We are hiring four Revenue Operations (Sr.) Managers to bridge strategy and execution. Revenue Operations Senior Managers will collectively be responsible for a mix of Pricing Strategy, GTM Engineering, Process/Project Management, Enablement, and Analytics. This is a generalist role allowing for broad skill development with expertise needed in at least one function. You will empower our Go-To-Market (GTM) teams to deliver exceptional value to our customers in a high-velocity, technical AI environment. What You'll Do • Pricing Strategy: Drive operational improvements to pricing including discount thresholds, approvals, and order form generation helping Vapi maximize revenue, accelerate deal velocity, and remain competitive in a fast-moving market. • GTM Engineering: Build and maintain the systems and automations that power our revenue motion, spanning Salesforce architecture, workflow automation, data enrichment pipelines, and integrations. • Process/Project Management: Design and operationalize the end-to-end revenue process from lead routing and pipeline management to forecasting cadences and handoff protocols. Ensure every function in the GTM org runs with consistency and scale. • Enablement: Equip our AEs, SDRs, and broader GTM team with the frameworks, playbooks, and training they need to execute at a high level. This includes onboarding programs, sales coaching, competitive battlecards, and product launch material. • Analytics & Insights: Build the reporting infrastructure and dashboards that give GTM leadership clear visibility into pipeline health, funnel conversion, win/loss trends, and revenue forecasts. Translate data into decisions that improve win rates and deal velocity. Who You Are • 5+ years of experience in Revenue Operations or Sales Operations at a high-growth B2B tech company. • Background or strong interest in developer tools, API platforms, or AI infrastructure. • Exceptional communicator who can translate complex technical concepts into simple, persuasive narratives. • Builder mindset: You thrive in "zero-to-one" environments and enjoy creating durable processes from scratch. How We Work: • Build something worthy of love • Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate. • Commit and follow through • We finish what we start and build trust by being people others can count on. • Why not today? • We value urgency and momentum. The fastest path to customer value usually wins. • Seek raw input • We go directly to customers, data, and teammates instead of relying on summaries or assumptions. • It's our problem • We operate as one team. We share credit, own mistakes together, and support each other when things get hard. • Be direct and kind • We give feedback clearly, respectfully, and without delay. What We Offer: • Real stake: We offer a competitive salary and excellent equity ownership • Comprehensive health coverage: medical, dental, and vision plans • Team love: We love hanging out, and we do quarterly off-sites • Flexible time off: take what you need • More: catered meals, transportation, gym, and a $10k annual L&D budget

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