Retail Store Manager (Roosevelt Field)

Princess Polly

$80K — $90K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of retail leadership experience in high volume stores
  • Proven track record in customer service excellence
  • Strong business acumen with results-driven mindset
  • Solid understanding of visual merchandising principles
  • Ability to coach and inspire team members
  • Physical capability to carry up to 20 lbs
  • Hands-on, energetic approach in fast-paced settings

Responsibilities

  • Create a unique and memorable customer experience at the store
  • Drive key performance indicators (KPIs) including conversion rates, average transaction value (ATV), and units per transaction (UPT)
  • Build and motivate a high-performing team aligned with the company's culture
  • Manage stock flow and ensure store availability at all times
  • Deliver on-brand and inspiring visual merchandising standards
  • Oversee recruitment, payroll, and scheduling to optimize customer and business outcomes
  • Ensure compliance with operational processes including cash handling and loss prevention

Benefits

  • Influence the in-store experience for a national scale
  • Enjoy competitive pay and stylish wardrobe perks
  • Access ongoing career development opportunities
  • Build and lead a team passionate about fashion and culture
  • Join an energetic, inclusive, and customer-centric culture
Full Job Description
What you'll do

  • Lead from the front, creating a customer experience that is unforgettable and uniquely Princess Polly
  • Drive the performance of a high volume, high energy store, delivering on key KPIs including conversion, ATV and UPT
  • Build, coach and inspire a team who live and breathe Polly, lifting capability and confidence every day
  • Oversee stock flow, replenishment and sell-through to maximise availability and keep the store shoppable at all times
  • Deliver visual merchandising and presentation standards that are iconic, on brand and always inspiring
  • Manage recruiting, payroll control and scheduling to balance customer experience with business performance
  • Ensure compliance, reporting, cash handling and loss prevention are executed with precision and accountability
  • Partner with Retail Leadership and HQ teams to bring campaigns and activations to life in store
  • Celebrate the wins, fuel the vibe and make every shift one the team wants to be part of

Who You Are

  • An experienced retail leader with proven success managing a high volume or focal store
  • Customer obsessed with a natural instinct for creating unforgettable in-store moments that connect with our community
  • Strong business acumen with a track record of delivering results and managing costs while keeping the customer experience front and centre
  • You have strong visual merchandising capability with a solid understanding of VM principles and how to bring campaigns and product stories to life in store
  • A coach and motivator who develops talent, builds capability and inspires high performance across your team
  • Capability to lift and carry boxes or bins weighing up to 20 lbs
  • Hands on, resilient and full of energy, you thrive in fast paced environments and lead from the front

What's In It For You

  • A chance to shape the in-store experience and influence the blueprint for stores nationwide
  • Competitive salary, killer wardrobe perks, and a team that celebrates individuality
  • Ongoing career development and progression as our retail fleet grows
  • Build your own team that lives and breathes fashion, culture and community
  • Be part of a culture that is energetic, inclusive and customer obsessed

Salary Range: $80K-$90K

Aside from the amazing array of tangible benefits and perks, Princess Polly offers you the chance to make an impact on a fast growing, global business. You have the opportunity to pursue your passion and plan your own future as part of our team!

What are you waiting for? Come experience something different and amazing in the online fashion space!

#PrincessPolly #PursueYourPassion #PrincessPollyCareers

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