Microsoft

Retail Platforms Technical Program Manager

Microsoft$119K — $234K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 4+ years in engineering or technical program management; equivalent experience accepted
  • 2+ years managing cross-functional projects
  • 6+ years in technical product/program management preferred
  • Strong technical skills in Azure and web application development preferred
  • Experience managing external vendors and SOWs preferred
  • Excellent cross-functional communication skills preferred
  • Proven ability to influence at senior levels preferred

Responsibilities

  • Own and drive the product/platform roadmap from concept through delivery
  • Deliver complex technical programs across multiple teams and stakeholders
  • Manage technical requirements and platform lifecycle effectively
  • Partner with engineering teams on design and operational needs
  • Translate business requirements into technical deliverables
  • Engage and communicate with executive stakeholders about program status and risk
  • Oversee vendor performance and cost management for engineering services

Benefits

  • Comprehensive health benefits
  • 401(k) plan with company match
  • Generous paid time off and holidays
  • Employee assistance programs
  • Professional development opportunities
Full Job Description
Responsibilities

Technical Program Management
  • 6+ years of experience in technical product/program management, platform ownership, or a comparable role bridging business, marketing operations, and engineering delivery
  • Strong technical capability with Azure, cloud platforms, and web application development lifecycle experience
  • Experience owning and driving a product/platform roadmap from requirements definition through implementation and delivery
  • Demonstrated experience delivering complex technical programs across multiple stakeholders, teams, and dependencies
  • Experience managing platform lifecycle, technical requirements, prioritization, and execution

Technical Acumen / Architecture
  • Strong understanding of Azure services, cloud technologies, and modern web application architectures
  • Ability to partner effectively with engineering teams on technical design, implementation, integration, and operational requirements
  • Experience evaluating technical tradeoffs and making data-driven program decisions
  • Knowledge of software development processes, release management, and platform operations

Cross-Functional Collaboration
  • Excellent cross-functional collaboration skills across engineering, product, business, marketing, and operations teams
  • Proven ability to translate business and customer requirements into clear technical deliverables
  • Experience driving alignment across diverse stakeholder groups and resolving competing priorities
  • Strong written and verbal communication skills with both technical and non-technical audiences

Stakeholder Management & Executive Influence
  • Ability to engage, influence, and communicate effectively with senior leaders and executive stakeholders
  • Strong executive presence with proven experience presenting program status, risks, recommendations, and strategic direction
  • Experience building trusted partnerships across organizational boundaries to drive business outcomes

Vendor & Business Management
  • Experience managing external engineering vendors and suppliers, including Statements of Work (SOWs)
  • Oversight of vendor delivery execution, performance management, quality control, and operational governance
  • Experience managing budgets, costs, resource planning, and vendor accountability
  • Ability to evaluate vendor performance and drive continuous improvement

Strategic Planning & Roadmap Management
  • Experience establishing long-term product or platform vision and roadmap strategy
  • Ability to prioritize investments based on customer impact, business value, technical feasibility, and operational requirements
  • Demonstrated success driving programs from concept through launch and ongoing optimization

Other
  • Embody our culture and values.


Qualifications

Required Qualifications:
  • Bachelor's Degree AND 4+ years' experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
  • 2+ years of experience managing cross-functional and/or cross-team projects.


Preferred Qualifications
  • 6+ years of experience in technical product/program management, platform ownership, or a comparable role bridging marketing operations and engineering delivery
  • Strong technical capability with Azure, cloud platforms, and web application development lifecycle experienceExperience owning and driving a product/platform roadmap from requirements through delivery
  • Experience managing external engineering vendors/suppliers, including SOWs, delivery oversight performance, and cost management.
  • Excellent cross-functional collaboration and communication skills, including translating between business/marketing stakeholders and technical teams
  • Ability to engage and influence at senior levels with strong executive presence


Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
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