FIS

Representative Senior, BPS Client Contact

FIS$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, finance, or related field, or equivalent experience
  • Strong knowledge of defined contribution retirement plans and document structures
  • Working knowledge of ERISA, IRS qualification rules, and regulatory compliance standards
  • Experience in analyzing plan documents, amendments, and conversions
  • High attention to detail for interpreting complex legal and technical information
  • Strong analytical, problem-solving, and critical thinking skills
  • Excellent written communication skills for clear documentation

Responsibilities

  • Analyze retirement plan documents for design features and compliance
  • Translate client requirements into compliant plan documents
  • Draft and maintain plan documents for various retirement plans
  • Perform protected benefits reviews during plan changes
  • Identify gaps in plan documents and recommend solutions
  • Ensure document compliance with IRS and ERISA guidance
  • Collaborate with internal teams on documentation projects
  • Support project management while meeting deadlines

Benefits

  • Career growth opportunities in fintech
  • Personal and professional learning resources
  • Inclusive and diverse work environment
  • Community contribution resources
  • Competitive salary and benefits
Full Job Description
Job Title
Representative Senior, BPS Client Contact (Qualified Plan Document Analyst)

About the Role
You will analyze, interpret, and draft retirement plan documents to ensure compliance with regulatory requirements and alignment with client objectives. You will partner with cross-functional teams and clients to design, review, and maintain qualified plan documentation across its lifecycle. This includes supporting complex events such as plan mergers, conversions, and restatements. Success in this role is defined by accuracy, compliance adherence, and the ability to translate technical requirements into clear documentation.

What You Will Be Doing
• Analyze retirement plan documents to assess design features, compliance requirements, and regulatory alignment
• Translate business and client requirements into customized, compliant prototype plan documents
• Draft, maintain, and update plan documents including 401(k), profit sharing, and money purchase plans
• Perform protected benefits reviews to preserve participant rights during plan changes and conversions
• Identify inconsistencies, gaps, and risks across plan documents and recommend effective solutions
• Ensure all documents align with current IRS, ERISA, and applicable regulatory guidance
• Collaborate with internal stakeholders including legal, compliance, operations, and client-facing teams
• Support development of plan design documentation and implementation materials
• Manage multiple projects while meeting deadlines in a fast-paced, regulated environment
• Contribute to process improvements, quality standards, and documentation best practices

Required Qualifications
• Bachelor's degree in business, finance, or related field, or equivalent practical experience
• Strong knowledge of defined contribution retirement plans and plan document structures
• Working knowledge of ERISA, IRS qualification rules, and regulatory compliance standards
• Experience analyzing plan documents, including amendments, restatements, and conversions
• Ability to interpret complex legal and technical information with high attention to detail
• Strong analytical, problem-solving, and critical thinking skills
• Excellent written communication skills with the ability to produce clear, structured documentation
• Ability to manage multiple priorities and collaborate effectively across teams

Preferred Qualifications
• QKA (Qualified 401(k) Administrator) certification or advanced credential such as QKC or ERPA
• Experience with plan mergers, conversions, and protected benefits analysis
• Familiarity with plan document systems such as Relius or similar platforms
• Experience maintaining plan document libraries or prototype language databases
• Exposure to document quality assurance processes and discrepancy resolution

What We Offer you
At FIS, you can grow your career as far as you want to take it. Here's what else we offer:

Opportunities to make an impact in fintech

Personal and professional learning

Inclusive, diverse work environment

Resources to give back to your community

Competitive salary and benefits

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About FIS

Fidelity National Information Solutions is the nation’s most comprehensive source for real estate-related data, technology solutions.

FIS Careers

Join the vibrant team at FIS, a global leader in financial services technology. With a workforce of over 55,000 worldwide, FIS fosters a culture of innovation and leadership, offering unmatched opportunities for growth and professional development. Work You’ll Do At FIS, we empower the financial world with cutting-edge technology solutions, and we need your unique skills to help us redefine the future of finance. Whether you're looking for a position in software development, project management, or client services, FIS offers a dynamic range of job opportunities. Transform the Industry Be part of a team that is at the forefront of driving innovation in banking, payments, capital markets, and wealth management. FIS is where finance meets technology. By joining us, you will not only transform businesses but shape the way the world uses money. Innovative Work Environment FIS is committed to fostering a workplace where diverse perspectives and experiences are welcomed and respected. With diversity training and leadership programs, employees are encouraged to thrive both personally and professionally. Our commitment to diversity and inclusion is integral to our mission to empower the world with better financial technology. Career Growth and Development FIS believes in nurturing talent and leadership from within. With a plethora of training programs, workshops, and seminars, FIS is dedicated to your career advancement. From internships to leadership roles, your journey at FIS is filled with endless possibilities. Our robust networking events and professional development sessions ensure you have the tools to succeed in your career. Benefits and Culture Choosing a career at FIS means joining a family that values work-life balance and offers substantial benefits. Enjoy health, vision, and dental insurance, competitive retirement plans, and generous paid time off. Our culture promotes not just professional growth but personal well-being. Join Our Team Explore the numerous job opportunities at FIS where your skills can lead to meaningful outcomes. We are continuously hiring curious, creative, and motivated individuals who are ready to drive change in the fintech industry. Stay Connected Keep up to date with the latest in career opportunities and company news by joining our FIS Careers Network. Tailor your job search with personalized alerts and get insider tips that can help you craft the perfect resume and ace your interviews. Discover how your career can flourish by joining a team that’s dedicated to redefining the financial services landscape. Search FIS jobs today and see where your ambition can take you! [SEARCH FIS JOBS] Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at FIS.
Learn more about FIS
Size
65,000 employees
Market Cap
$39.7 billion
Industry
Net Income
$158 million
Founded
1968
5 Year Trend
+9.5%
Revenue
$12.5 billion
NASDAQ

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