The Senior Compliance Analyst plays a critical role in supporting the aspects of the Compliance Management Program (CMS) for the entities or divisions assigned to them and their constituent products and services. This role carries primary ownership of regulatory examination management, complaint administration, and the design of compliance tools, resources, and reporting that enable the organization to demonstrate and sustain compliance. The Senior Compliance Analyst will assist the Compliance department with identifying and assessing compliance risks, , overseeing compliance efforts and controls in the First and Second Lines of Defense, performing testing and monitoring activities to assess compliance with Company policies and regulatory requirements, and reporting compliance matters to senior management and the Board. ESSENTIAL DUTIES & RESPONSIBILITIES: • Monitor compliance with regulatory requirements and company policy • Conduct testing activities and assessments to identify and address control weaknesses • Provide reports on regulatory compliance; execute assigned CMS processes • Act in a consultative manner, when necessary, to assist the First Line of Defense to develop and/or redesign processes to improve compliance • Review risk indicators, red flags, and exception reports to monitor compliance and to identify and propose corrective actions • Identify, analyze, recommend corrective actions, and, when necessary, resolve compliance issues • Communicate compliance requirements and potential instances of non-compliance with business partners • Conduct Risk Assessments as directed • Complete, file and quality assure mandatory regulatory filings and reports required by applicable state and federal authorities • Manage state regulatory agency examination processes end-to-end, including examiner coordination, pre-exam preparation, written response drafting, findings tracking, and annual exam analysis reporting for executive and board audiences • Administer the regulatory and customer complaint process, including intake, investigation coordination, response drafting, and SLA monitoring across federal and state regulators • Develop, review and maintain compliance policies, procedures and workflows • Proactively research to stay up to date with relevant rules, regulations, changed business practices, and industry-related events • Design and maintain compliance reporting, including regulatory examination trends, complaint volume analysis, and CMS performance data for operational and executive audiences • Support the annual compliance training review process, including content accuracy review, regulatory currency validation, and coordination with training program owners" • Coach and review work of other Compliance professionals • Completes ad hoc projects as assigned EDUCATION & EXPERIENCE: • 5-7 years of related experience in compliance or related risk management field in a regulated industry. • Bachelor's degree (preferred) or relevant, equivalent job-related work experience with industry recognized compliance certifications (e.g., CAMS, CRCM).