Regional Sales Manager

Service Experts

$120K — $153K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in a sales role with leadership responsibilities
  • Post-secondary degree preferred
  • Exceptional written, verbal, and organizational skills
  • Experience with multi-location sales force management
  • Strong skills in training and coaching
  • Proficiency in Microsoft Office Suite
  • Ability to analyze competitive pricing and performance deficiencies

Responsibilities

  • Train and assist in hiring Area Comfort Advisors and Sales Managers
  • Manage performance against KPIs
  • Create revenue-driving sales contests and programs
  • Conduct ride-alongs to assess and improve compliance with sales policies
  • Build and implement regional sales training programs
  • Coordinate regional marketing efforts for promotions and pricing
  • Liaise with national programs like Masco and Costco

Benefits

  • Comprehensive health and wellness benefits package
  • Paid Time Off and Company Holidays
  • Medical, Dental, and Vision Insurance
  • 401(k) with company matching
  • Life and disability insurance options
  • Opportunities for world-class training
  • Career development opportunities
Full Job Description
The Regional Sales Manager works with the VP, Sales & Marketing, Area Sales Managers, Area Operations Managers, Regional marketing team, and corporate support to improve overall sales efforts in both RSR and CSR while meeting the guidance and direction provided by the Service Experts Business Model and established by Service Experts.

Coverage Area: Maryland/Capitol (VA, MD, NJ, PA)

Location Address: Remote + Travel (50% Travel Minimum)

Pay: Salary + Incentives

**We are looking for candidates in MD/VA/NJ/PA or nearby areas**

Key Responsibilities:
  • Train, conduct the hiring process, and assist in compensation design of the Area Comfort Advisors, Area Sales Managers, and Lead Coordinators.
  • Manage to KPI's set by Region or SEI.
  • Create and conduct sales and lead generation contests and/or programs that drive revenue and jobs within Region.
  • Conduct periodic ride along with Comfort Advisors and Technicians to review policy and procedures and benchmark best practices with respect to sales and pricing.
  • Build and implement sales training programs in the Region, in coordination with VP of Sales and Marketing, for Comfort Advisors as well as Technicians.
  • Coordinate with Regional marketing groups and VP of Sales and Marketing on promotions, pricing, etc., for replacement as well as service and maintenance for residential and commercial departments.
  • Work with required entities on National Programs, such as Masco and Costco, and ensure these programs are implemented in Region.
  • Ensure adherence to pricing strategy set by Region and/or SEI.
  • Act as a liaison between CCC and Region related to sales efforts.
  • Grow multiple department revenue including variable margin dollars.
  • Promote the growth of Agreement sales.
  • Develop Lead Generation through various channels, including self generated leads for CA's and Technician generated leads.
  • Work with RVP to develop strategies to grow in new markets and/or channels.
  • Other duties as assigned.


Desired Skills and Qualifications:
  • Professional sales management knowledge and experience
  • Prepared and available for travel, as required, within the Region, to its Areas and to its branches.
  • Ideally, will possess strong people management, leadership and professional skills and experience
  • Exceptional written, verbal, interpersonal and organizational skills.
  • Training and coaching skills
  • Exceptional problem-solving and planning skills.
  • A complete and thorough understanding of Word, Excel, PowerPoint, and other relevant office software.
  • Multi-location sales force management experience.
  • Consultative and collaborative selling approach.
  • In-home selling experience.
  • Training/teaching skills.
  • Ability to identify individual, Area and/or Branch performance deficiencies.
  • Ability to analyze pricing (relative to other competitive situations and ability to drive high margin dollars through pricing).
  • Must have a minimum of 8 years experience in a sales role, preferably with prior leadership and/or management responsibilities.
  • Must have a post-secondary degree.


What Do We Offer You as a Service Experts Employee?
  • Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:
  • Competitive Pay with incentive opportunities
  • Paid Time Off and Company Holiday Pay
  • Medical, Dental, and Vision Insurance programs
  • 401(k) Retirement Savings Plan with company matching contributions
  • Life Insurance and disability insurance options
  • Supplemental benefit programs
  • World Class Training opportunities through our Experts University
  • Career Development opportunities


Annual Compensation Range: $120,400.00 - $153,500.00

+ Incentive Opportunities

Minimum Experience: 8+

Years Minimum Education: Bachelor's Degree preferred

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

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