Recruiting Operations Manager

Rillet

$110K — $130K *
Staffing
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in recruiting operations or process improvement.
  • Hands-on experience in building workflows, automations, and integrations.
  • Strong analytical skills with a focus on diagnosing root causes.
  • Comfortable experimenting with various tech tools and platforms.
  • Exceptional organizational skills with the ability to manage ambiguity and speed.
  • Ability to earn team buy-in and foster collaboration throughout the process.

Responsibilities

  • Own and improve the recruiting systems and infrastructure at Rillet.
  • Collaborate with recruiters to identify areas of friction and prioritize impactful solutions.
  • Build technical solutions including workflows, automations, and integrations.
  • Redesign processes based on thorough analysis of root causes.
  • Ensure data integrity to provide clear visibility into recruiting metrics.
  • Automate repetitive tasks thoughtfully, maintaining essential human elements.
  • Drive adoption of new processes and iterate based on effectiveness.
  • Create scalable documentation for evolving systems and processes.

Benefits

  • Opportunity for meaningful ownership and impact as the company grows.
  • Competitive benefits supporting health, wellbeing, and financial goals.
  • Collaborative work culture with team events and gatherings.
  • Growth potential with a focus on expanding personal and professional development.
Full Job Description
What You'll Do
  • Own and continuously improve the systems, workflows, and infrastructure that power recruiting at Rillet.
  • Partner closely with recruiters to identify the biggest sources of friction, manual work, and unreliable data - then prioritize what will have the most impact.
  • Build solutions yourself, from Ashby workflows and automations to Slack bots, AI-powered tools, integrations, and lightweight internal applications.
  • Diagnose root causes instead of patching symptoms, redesigning the underlying process when tooling alone won't solve the problem.
  • Make our recruiting data trustworthy and useful, giving the team clear visibility into pipeline health, funnel performance, and where processes are breaking.
  • Automate repetitive recruiter work while being thoughtful about what should remain human and manual.
  • Own recruiting processes after launch - driving adoption, measuring whether they work, and iterating when they don't.
  • Build simple, scalable documentation so systems and processes stay healthy as the recruiting team and company grow.
  • Evaluate and implement new recruiting technology, AI tools, and workflows that make our team significantly more effective.
  • Right-size solutions for Rillet today while building with enough flexibility to evolve as we scale.
Who We're Looking For
  • You're a hands-on builder who can turn operational problems into working workflows, automations, integrations, or tools.
  • Strong judgment and systems thinking, with an ability to cut through messy problems, find root causes, prioritize what matters most, and leave lower-impact problems alone.
  • Comfortable experimenting with tools like Claude, Cursor, Zapier, n8n, APIs, and scripts. You don't need to be a software engineer, but you should be excited to build.
  • Deeply recruiter-first, with a desire to understand how the team actually works and where the biggest pain points are before designing solutions.
  • You take ownership from problem  solution  implementation  adoption, with the follow-through to make sure what you build continues working over time.
  • You favor simple, effective solutions over unnecessary complexity, know when not to automate, and build for the company we are today.
  • Able to earn buy-in, navigate disagreement, and drive adoption without relying on authority or escalation - while being willing to change your approach when something isn't working.
  • Highly organized and comfortable operating with speed and ambiguity, with strong documentation and processes that others can easily understand and maintain.
Life at Rillet
  • Grow with us. Take meaningful ownership, expand your scope, and make an impact as Rillet scales.
  • Competitive pay and meaningful equity. Be rewarded for the value you help create.
  • Benefits that support you. We offer competitive benefits designed to support your health, wellbeing, time away from work, family, and long-term financial goals.
  • Better together. We value collaboration, connection, and spending meaningful time together as a team. We regularly create opportunities to connect through team meals, events, and company gatherings.

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