MetroStar Systems

People Operations Manager (6601)

MetroStar Systems$92K — $125K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business, or a related field; Master's or SPHR/SHRM-SCP preferred.
  • 7+ years of progressive HR experience, including 4+ years in employee relations leadership.
  • Experience as a Business Partner supporting distinct business units.
  • Proven knowledge in compensation strategies, particularly in government contracting contexts.
  • Familiarity with OFCCP, EEO, and labor classification regulations.
  • Demonstrated success in developing professional training and development frameworks.
  • Strong interpersonal, written, and verbal communication skills.

Responsibilities

  • Act as a strategic advisor for assigned business units across operations and technical teams.
  • Provide consultative support for workforce planning and performance management.
  • Translate business needs into aligned solutions with company goals.
  • Resolve sensitive employee relations issues with empathy and compliance.
  • Conduct investigations and guide managerial decisions on corrections or terminations.
  • Manage compensation strategies to maintain market competitiveness.
  • Oversee core HR processes including onboarding and compliance audits.

Benefits

  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holidays
  • Parental Leave and dependent care
  • Flexible work arrangements
  • Professional development opportunities
  • Employee assistance and wellness programs
Full Job Description
People Operations Manager (6601)

What you'll do:

People Business Partner Support
• Act as a strategic advisor and business partner to assigned business unit(s), including operations, delivery, and technical teams.
• Provide consultative support to leaders on workforce planning, performance management, organizational design, and engagement.
• Translate business needs into solutions that align with both team goals and MetroStar's people strategy.
• Foster a culture of accountability, inclusion, and high performance across supported units.

Employee Relations & Compliance
• Lead and resolve sensitive employee relations matters with objectivity, empathy, and alignment to policy and legal standards.
• Conduct investigations, draft documentation, and guide managers through corrective actions, terminations, and appeals.
• Ensure full compliance with employment laws, MetroStar policy, and government contracting-specific requirements (e.g., EEO, OFCCP, SCA).
• Identify trends and proactively address workplace culture or morale issues through training, process refinement, or coaching.

Compensation & Workforce Compliance
• Partner with stakeholders to manage compensation strategies that align with organization's pay philosophy.
• Conduct benchmarking and pay reviews; ensure pay practices remain competitive and compliant.
• Support pricing and labor category alignment during proposal development and contract transitions Learning & Professional Development
• Partner with stakeholders to create development plans for key roles and career phases
• Monitor participation and assess the impact of training and certification programs

People Operations & Analytics
• Oversee core HR processes including onboarding, offboarding, HRIS data integrity, and employee documentation management.
• Help prepare for internal and external audits, DCAA reviews, and other compliance inspections.
• Partner cross-functionally with Talent Acquisition, IT, Security, and Finance to deliver seamless employee experiences.
• Leverage AI-enabled HR tools and people analytics to improve process efficiency, identify workforce trends, support decision-making, and ensure responsible, compliant use of employee data.

What you'll need to succeed:
• Bachelor's degree in Human Resources, Business, or related field (Master's or SPHR/SHRM-SCP a strong plus).
• 7+ years of progressive HR experience, including 4+ years in an employee relations leadership role and 2+ years supporting federal contracts.
• Direct experience supporting business units as a Business Partner.
• Proven compensation experience, especially within the constraints of government contracting (e.g., SCA, exempt/non-exempt labor).
• Strong familiarity with OFCCP, EEO, and labor classification requirements.
• Demonstrated success in building or supporting professional development and training frameworks.
• Exceptional interpersonal, written, and verbal communication skills.
• High emotional intelligence, strong ethical judgment, and a track record of discretion.
• Experience implementing AI-enabled HR technologies and applying data-driven insights to improve people operations while maintaining compliance, privacy, and ethical standards.

SALARY RANGE: $92,000 - $125,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:
  • The candidate's professional background and relevant work experience
  • The specific responsibilities of the role and organizational needs
  • Internal equity and alignment with current team compensation
  • This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
    • Performance-based bonuses
    • Company-paid training and/or certifications
    • Referral bonuses


To apply for this position, please submit your resume via the form below or through our careers page: https://www.metrostar.com/jobs/

Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.

Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.

Benefits: All full-time employees are eligible to participate in our benefits programs:
  • Health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holidays
  • Parental Leave and dependent care
  • Flexible work arrangements
  • Professional development opportunities
  • Employee assistance and wellness programs

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About MetroStar Systems

MetroStar Systems is a technology services provider specializing in digital transformation, cybersecurity, and customer experience. The company was founded in 1999 and is headquartered in Washington, DC. MetroStar Systems has worked with clients in the public and private sectors, including the Department of Defense, the Department of Homeland Security, and the Federal Aviation Administration. The company has received numerous awards for its work, including being named a Top Workplace by The Washington Post.
Learn more about MetroStar Systems
Size
400 employees
Industry
Net Income
$2 million
Founded
1999
5 Year Trend
+20%
Revenue
$50 million

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