About the RoleAs a Recruiting Coordinator Lead, you will:
- Lead scalable recruiting coordination practices across multiple technical business functions and hiring pipelines, ensuring operations are efficient, consistent, and candidate-first.
- Act as a strategic partner on recruiting operations challenges, helping identify scalable solutions through data, tools, process improvements, and cross-functional collaboration.
- Partner closely with recruiters, hiring managers, recruiting leadership, and Executive Operations teams to support hiring goals and drive operational excellence.
- Act as a trusted operational lead within the coordination organization by both managing and mentoring coordinators, driving consistency, and helping establish scalable best practices.
- Support interviewer enablement efforts including interviewer training logistics, onboarding coordination, interviewer pool management, and load balancing support.
- Use tools such as Ashby, Guide, ChatGPT, Google Workspace, Slack, Navan, Reimbi and Notion to support a timely, efficient, and high-quality hiring experience.
- Manage professional, timely, and candidate-first communication with candidates and stakeholders across written and verbal channels.
- Coordinate onsite interview logistics, candidate travel, and reimbursement processes, including domestic and international travel support.
- Identify systemic operational gaps, conduct root-cause analysis, and recommend scalable improvements that support long-term recruiting growth.
- Navigate ambiguity, shifting priorities, and fast-moving hiring environments while influencing stakeholders to adopt consistent and scalable coordination practices.
Qualifications:- 5+ years of recruiting coordination, recruiting operations, or related experience in fast-paced or high-growth environments.
- 1.5+ years of experience managing or leading recruiting coordinators, contingent workforce teams, or recruiting operations in a high-volume environment.
- Significant experience supporting multiple technical business functions and hiring teams with varying operational needs and stakeholder styles.
- Proven expertise managing high-volume and complex technical scheduling.
- Experience supporting interviewer load balancing strategies or recruiting capacity planning efforts.
- Strong stakeholder management and communication skills with the ability to build trust and influence across recruiters, hiring managers, executives, and cross-functional partners.
- Demonstrated track record of improving coordination workflows, operational processes, or recruiting systems at scale.
- Expertise with tools such as Google Calendar, Guide, Ashby, Slack, Notion, Navan, Reimbi and Google Workspace, with demonstrated ability to handle high-volume tasks efficiently.
- Highly organized with strong prioritization skills and the ability to adapt quickly in fast-paced, ambiguous environments.
- Detail-oriented, proactive, and solutions-oriented when addressing operational challenges.
- Collaborative mindset with a passion for improving processes, documentation, and team operations.
- High level of professionalism and discretion when supporting senior leadership and executive-level candidates.
Preferred Qualifications:- Experience supporting hypergrowth or rapidly scaling recruiting organizations.
- Advanced technical knowledge of tools used for process automation, reporting, or operational optimization in recruiting.
- Broader knowledge of AI or technology trends and enthusiasm for OpenAI's mission.
- Strong process improvement mindset with experience contributing to scalable systems, operational consistency, or improved team workflows.
Location & WorkplaceThis role is based in our San Francisco office and we aren't considering remote applications at this time. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.
Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.
