Project Manager - Agile Delivery (Operations Portal & AI Agent Validation)

Location: Toronto, ON, Canada
Work Model: Hybrid - 4 Days/Week Onsite
Interview Process: In-Person Interview Required
Role Overview

The role requires strong Agile delivery expertise, stakeholder management skills, and experience delivering enterprise-scale digital solutions within highly regulated environments. Responsibilities align with project leadership practices such as delivery governance, risk management, stakeholder communication, prioritization, and Agile execution.
Key Responsibilities
Agile Delivery Leadership

• Lead and manage an Agile squad of 6 to 8 team members.
• Drive Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives.
• Ensure predictable delivery of business value while maintaining high quality and engineering standards.
• Track sprint velocity, team capacity, risks, dependencies, and release milestones.
• Remove delivery impediments and facilitate decision-making across teams.

Project & Stakeholder Management

• Serve as the primary point of contact between technology teams, operations stakeholders, and business leadership.
• Manage project schedules, milestones, risks, issues, assumptions, and dependencies.
• Provide regular status reporting, executive updates, and delivery metrics.
• Coordinate across multiple product teams contributing to the Operations Portal ecosystem.
• Escalate and resolve delivery challenges in a timely manner.

AI Operations Enablement

• Partner with business and technology teams to define workflows supporting human-in-the-loop AI validation.
• Ensure AI governance, auditability, and operational controls are incorporated into platform capabilities.
• Support rollout strategies, user adoption, and operational readiness activities.

Team Leadership

• Coach and mentor developers and QE resources on Agile best practices.
• Foster a collaborative, high-performing engineering culture.
• Support resource planning, onboarding, knowledge transfer, and delivery governance.
• Promote continuous improvement and automation opportunities across the SDLC.

Quality & Release Management

• Work closely with QE teams to ensure comprehensive testing strategies and release readiness.
• Coordinate releases across environments and stakeholder groups.
• Ensure delivery aligns with security, compliance, and banking technology standards.

Required Qualifications

• 7+ years of Project Management, Agile Delivery, or Scrum Master experience.
• Proven experience delivering enterprise web applications and digital platforms.
• Strong understanding of Agile delivery frameworks (Scrum, Kanban, SAFe).
• Experience managing cross-functional technology teams.
• Excellent stakeholder management and executive communication skills.
• Experience with Jira, Confluence, Azure DevOps, or similar Agile tools.
• Strong risk, dependency, and release management experience.
• Experience working within banking, financial services, or other highly regulated industries.
• Bachelor's degree in Computer Science, Engineering, Business, or a related discipline.

Preferred Qualifications:

• Experience delivering AI-enabled, analytics, or intelligent automation solutions.
• Understanding of AI governance, human-in-the-loop workflows, and decision validation frameworks.
• Familiarity with Node.js-based application delivery environments.
• Experience working with cloud-native architectures and API-driven platforms.
• Scrum Master (CSM), SAFe Agilist, PMI-ACP, or PMP certification.

Technical Environment:

• Node.js Backend Services
• REST APIs & Microservices
• Quality Engineering & Test Automation
• Jira / Confluence
• CI/CD Pipelines
• Cloud Platforms (AWS / Azure)
• AI Agent & Operational Workflow Platforms

The base compensation range for this role in the posted location is: 90,000 to 95,652

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility