Capco

Program Manager

Capco$118K — $152K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience managing deployment or transformation programs in banking or payments.
  • Expertise in delivering complex product launches and platform migrations.
  • In-depth knowledge of card processing platforms and operational readiness practices.
  • Strong skills in stakeholder management and communication, particularly across cross-functional teams.
  • Proficiency in managing program risks and reporting for concurrent workstreams.

Responsibilities

  • Lead planning and execution of a card product launch and conversion initiative.
  • Coordinate the integrated deployment plan, aligning workstreams and readiness assessments.
  • Oversee mock conversions and operational readiness activities for implementation success.
  • Manage pilot execution and customer rollout for new product features.
  • Drive governance, risk management, and stakeholder communications during deployment.

Benefits

  • 100% company-paid health, life, and disability insurance from Day 1.
  • Registered Retirement Savings Plan (RRSP) with potential employer matching.
  • Company-paid virtual health care program for employees and dependents.
  • Employee & Family Assistance Program (EFAP) for support services.
  • Enhanced parental leave benefits available from Day 1.
  • A company-sponsored gift for new parents.
  • Wellness reimbursement benefit to encourage health and wellness.
  • Personalized business coaching offered from the start of employment.
Full Job Description
Capco is seeking an experienced Program Manager to lead the deployment planning and execution of a major Cards product launch and portfolio conversion initiative. This newly created role will oversee end-to-end deployment activities, ensuring successful delivery across product launch, platform conversion, and production implementation.

Working across business, technology, operations, and vendor teams, you will own the integrated deployment strategy, coordinate complex conversion activities, manage delivery risks, and ensure operational readiness through every phase of implementation.
What You'll Do
  • Lead deployment planning and execution for a major card product launch and portfolio conversion, ensuring successful migration from the existing TSYS platform to the target TSYS platform.
  • Own the integrated deployment plan, coordinating workstream runbooks, cutover activities, dependencies, readiness assessments, and execution across internal teams and external vendor partners.
  • Plan and lead mock conversions, dress rehearsals, production cutovers, and operational readiness activities to ensure a successful implementation.
  • Coordinate production product launch activities, including pilot execution, customer rollout, and deployment of new product features on the target platform.
  • Drive deployment governance, risk management, executive reporting, and stakeholder communications throughout production implementation and conversion delivery.
What We're Looking For
  • Demonstrated experience managing large-scale deployment, conversion, or transformation programmes within banking, cards, or payments.
  • Proven expertise delivering complex platform migrations, product launches, cutover planning, and operational readiness initiatives.
  • Strong understanding of cards processing platforms, deployment governance, release management, and production implementation practices.
  • Excellent stakeholder management and communication skills, with experience coordinating business, technology, operations, and third-party vendors.
  • Proven ability to manage programme risks, executive reporting, issue resolution, and delivery across multiple concurrent workstreams.
Bonus Points For
  • Experience delivering TSYS platform implementations or large-scale cards portfolio conversions.
  • Knowledge of payment processing, card issuing, and digital banking products.
  • Experience working within highly regulated financial services environments.
  • Familiarity with Agile, Waterfall, or hybrid programme delivery methodologies.
  • PMP, PRINCE2, SAFe, or other relevant programme management certifications.


Benefits
  • Comprehensive Benefits Coverage - 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
  • Retirement Savings Program - Registered Retirement Savings Plan (RRSP) with the option of receiving a matching employer contribution.
  • Virtual Health Care - Company-paid program available to all employees and their dependents/partners.
  • Employee & Family Assistance Program (EFAP) - Company-paid support services for employees and their dependents/partners.
  • Parental Leave Top-Up - Enhanced parental leave benefits available from Day 1 of employment.
  • New Parent Gift - A company-sponsored gift to celebrate the arrival of a new child.
  • Wellness Support - Fitness reimbursement benefit to promote health and well-being.
  • Business Coach from Day 1 - Personalized one-on-one coaching to support career growth, accelerate development, and help achieve your professional goals at Capco.


Why This Role Is Open

We are currently hiring for this role due to a newly created position within our organization. This opportunity has been established to support growing client demand and expanding delivery capabilities. We are seeking an experienced professional who can make an immediate impact on our Cards Conversion programmes.

About Capco

Capco is a global management and technology consultancy dedicated to the financial services industry. Founded in 1998, Capco has grown into a global organization with more than 5,000 employees serving clients in the financial services industry across the Americas, Europe, and Asia Pacific. Capco provides a range of services to its clients, including strategy, digital, technology, and risk and compliance. The company is headquartered in New York City and has offices in major financial centers around the world. For more information, please visit their website at www.capco.com.
Learn more about Capco
Size
5,000 employees
Industry
Founded
1998

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