We are actively seeking an experienced Professional Services Director, NAMER to join our team. This remote U.S.–based role reports to the GVP of Sales, NAMER.

Position Summary

The Professional Services Director, NAMER is a client-facing sales overlay responsible for creating, shaping, and advancing Professional Services opportunities across North America. Working in partnership with account executives, pre-sales, delivery, product management, marketing, legal, and client success teams, this role translates client priorities into compelling consulting solutions with a clear scope, approach, timeline, commercial rationale, and measurable outcomes.

This role owns the Rimini Consult growth motion within the assigned region. It builds qualified pipeline, develops executive relationships, leads value positioning, coordinates solution shaping and estimation, and supports opportunities through commercial close and transition to delivery. The Director also brings market insight back into the organization to strengthen offerings, sales assets, and go-to-market execution.

Essential Duties and Responsibilities

Pipeline Generation and Opportunity Ownership

• Build and maintain a qualified book of Rimini Consult / Professional Services business in partnership with regional and account sales leaders.

• Identify whitespace within existing and prospective accounts by connecting business priorities to Rimini Consult / Professional Services capabilities.
• Own the overlay sales cadence for assigned opportunities, including qualification, strategy, next actions, pipeline hygiene, and forecast representation.
• Develop account-specific growth plans for strategic customers and coordinate the extended pursuit team.

Consultative Selling and Executive Engagement

• Lead outcome-led discovery, road-mapping, and executive conversations that clarify client priorities, constraints, value drivers, and decision criteria.

• Build and sustain trusted relationships with client executives and key stakeholders throughout the sales cycle.
• Create persuasive business cases that articulate hard savings, soft savings, risk reduction, operational improvement, and strategic value.
• Position the differentiated value of Rimini Consult for executive, business, and technical audiences.

Solution Shaping, Scope, and Commercial Development

• Partner with Solution Architects, subject matter experts, and Delivery leadership to define the solution approach, scope, workplan, assumptions, dependencies, outcomes, and estimate.

• Lead development of executive presentations, proposals, statements of work, budgetary estimates, and supporting commercial materials.
• Ensure proposed solutions are viable, differentiated, outcome-oriented, and aligned with client expectations and Rimini Street commercial objectives.
• Coordinate internal reviews and approvals with Sales, Delivery, Finance, Legal, and other stakeholders.

Sales Orchestration and Field Enablement

• Lead the extended sales team on pursuit strategy, stakeholder alignment, value messaging, and opportunity progression.

• Enable account teams to recognize Rimini Consult / Professional Services demand signals and confidently introduce relevant capabilities.
• Develop reusable sales assets, including value propositions, discovery guides, pitch decks, business-case models, proposal templates, and client success stories.
• Share lessons learned and repeatable practices across regions to improve sales effectiveness and consistency.

Delivery Alignment and Client Continuity

• Provide a disciplined handoff from sales to delivery, preserving agreed outcomes, scope, assumptions, commercials, commitments, risks, and stakeholder context.

• Remain engaged at an executive oversight level on strategic engagements to support value realization, client satisfaction, issue escalation, and follow-on opportunity identification.
• Partner with Delivery leadership on continuous improvement based on pursuit and client feedback; this role does not replace project delivery ownership.

Market Insight and Offering Evolution

• Represent regional market needs, competitive dynamics, and client feedback to Rimini Consult and cross-functional leadership.

• Convert recurring client needs and successful project patterns into recommendations for improved offerings, messaging, and go-to-market plays.
• Expand awareness of Rimini Street and Rimini Consult within relevant professional networks and use market feedback to refine positioning.