Aviva

Professional Liability Manager, E&O

Aviva • $120K — $140K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 5+ years of progressive underwriting experience in Errors & Omissions / Professional Liability
  • Advanced technical underwriting expertise for assessing complex risk exposures
  • Proven success managing key broker relationships and negotiating E&O accounts
  • Strong commercial and financial acumen for analyzing financial statements
  • Excellent communication, negotiation, and presentation skills
  • Ability to work independently and collaboratively in a high-performance team
  • High attention to detail and strong analytical skills
  • Post-secondary education in business, finance, or a related field; CIP or FCIP preferred

Responsibilities

  • Underwrite and negotiate complex E&O risks ensuring profitability
  • Lead underwriting decisions for specialized professional liability accounts
  • Conduct in-depth analysis of financial statements and risk factors
  • Manage an E&O portfolio focused on profitability and growth
  • Identify emerging risks and recommend pricing and coverage strategies
  • Build and maintain trust-based relationships with key brokers
  • Act as the underwriting ambassador, representing E&O in broker discussions
  • Support broker development through training and market briefings

Benefits

  • Compelling rewards package including base compensation and annual bonus eligibility
  • Hybrid flexible work model
  • Outstanding career development opportunities
  • Support for professional development education
  • Competitive vacation package with options for extra time off
  • Employee-driven programs focused on diversity and inclusion
  • Corporate wellness programs for physical and mental health support
Full Job Description
The Opportunity

The Professional Liability Manager is a senior underwriting role responsible for the profitable underwriting and portfolio management of complex Professional Liability / Errors & Omissions risks across a broad range of industries and professions.

This role combines advanced technical underwriting expertise with strong broker leadership, portfolio stewardship, and contribution to underwriting strategy and governance. The manager is expected to act as a technical authority, influence underwriting standards and appetite, and support underwriting excellence across the region.

You will play a key role in driving profitable growth, strengthening broker relationships, and ensuring disciplined risk selection and governance across the E&O portfolio.

What you'll do

  • Underwrite and negotiate complex new business and renewal E&O risks within delegated authority, ensuring alignment with risk appetite, pricing adequacy, and profitability targets.
  • Lead underwriting decisions on higher-risk, non-standard, and specialized professional liability accounts.
  • Conduct in-depth analysis of financial statements, business operations, professional services exposures, claims history, and qualitative risk factors.
  • Manage an E&O portfolio with accountability for profitability, growth, retention, and underwriting quality.
  • Identify emerging professional liability risks and market trends, recommending portfolio actions such as pricing strategies, appetite adjustments, and coverage enhancements.
  • Ensure underwriting files meet Aviva's documentation, compliance, and audit standards.
  • Build and maintain senior-level, trust-based relationships with key broker partners across the region.
  • Act as Aviva's underwriting ambassador for E&O, representing the market in broker meetings and strategic discussions.
  • Lead negotiations and presentations for large, complex, or strategically important E&O opportunities.
  • Provide clear underwriting rationale, appetite guidance, and market insights to brokers.
  • Support broker development through underwriting training sessions, product updates, and market briefings.
  • Act as a subject matter expert for Errors & Omissions insurance, providing guidance and informal mentoring to junior and intermediate underwriters.
  • Collaborate closely with Claims, Legal, Actuarial, Risk Management, and Reinsurance partners to support informed underwriting decisions and consistency.
  • Contribute to the development and refinement of E&O underwriting guidelines, referral criteria, pricing tools, and wordings.
  • Support regional and national initiatives related to E&O strategy, growth, and underwriting governance.
  • Maintain strong underwriting discipline and control practices in line with Aviva's governance framework.
  • Ensure underwriting decisions comply with internal guidelines, regulatory requirements, and audit expectations.
  • Participate in underwriting quality reviews and contribute to continuous improvement initiatives.
  • Support enhancements to underwriting governance, portfolio oversight, and risk management practices.


What you'll bring
  • 5+ years of progressive underwriting experience in Errors & Omissions / Professional Liability.
  • Advanced technical underwriting expertise with the ability to assess complex financial, operational, and professional risk exposures.
  • Proven success managing key broker relationships and negotiating complex E&O accounts.
  • Strong commercial and financial acumen, including the ability to analyze financial statements and professional risk profiles.
  • Excellent communication, negotiation, and presentation skills, with confidence engaging senior brokers and internal stakeholders.
  • Ability to work independently while contributing to a collaborative, high-performance underwriting team.
  • High attention to detail, strong analytical skills, and a commitment to underwriting governance and risk discipline.
  • Post-secondary education in business, finance, or a related field.
  • CIP, FCIP, or equivalent professional designation is strongly preferred.


What makes you stand out
  • Deep expertise in complex or emerging Professional Liability / E&O classes.
  • Experience influencing underwriting appetite, guidelines, or product development.
  • Recognized as a technical resource and mentor within an underwriting team.
  • Strong understanding of legal, regulatory, and claims trends impacting professional liability.
  • Ability to balance commercial partnership with disciplined underwriting decision-making.


What you'll get

  • The salary band for this position ranges from $120,000 to $140,000. Please note that individual salary is determined by factors such as job-related knowledge, skills, and experience, as well as internal equity.
  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Hybrid flexible work model .
  • Outstanding career development opportunities.
  • We'll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees' physical and mental health.


Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally.

About Aviva

Natural health retailer and resource. Aviva promotes a holistic approach to your health and well-being through proper nutrition and a healthy, natural lifestyle. Aviva operates a retail store in Winnipeg, MB Canada and serves customers across Canada and around the world through www.avivahealth.com. Everything for healthy living.

Aviva Careers

Joining Aviva presents a prime opportunity to be part of a team that values leadership, innovation, and diversity in the workplace. Aviva, a leading insurance and financial services company, offers a variety of job opportunities that cater to a range of skills and professional interests, making it an ideal place for career growth and development.

Explore Job Opportunities

Aviva is actively hiring and continuously seeks passionate, creative, and solution-driven team players. Search open positions that match individual skills and interests in areas ranging from finance to technology. Each position at Aviva offers the chance to work with a global team that drives industry-leading solutions.

Experience Professional Growth

Aviva is committed to the professional growth of its employees. The company offers unmatched training, development, and certification support, allowing every team member to reach their full potential. Leadership and diversity training are integral parts of Aviva's commitment to fostering an inclusive environment.

Internship Programs

Start a career at Aviva with an internship that offers real-world experience and networking opportunities. Aviva's internships provide a robust platform for learning and applying practical skills in a dynamic setting, preparing interns for full-time positions within the company.

Benefits and Culture

Aviva is renowned for its employee benefits and positive company culture. The company prioritizes the well-being and satisfaction of its team, offering comprehensive benefits that enhance both personal and professional life. Aviva's culture is built on a foundation of respect for diversity and an ongoing commitment to inclusion.

Innovation and Networking

At Aviva, innovation is at the core of all operations. Employees are encouraged to lead transformation projects and introduce new strategies that drive growth and efficiency. Networking within Aviva provides connections to industry leaders and peers who are equally eager to share insights and collaborate on projects.

Career Advancement

Aviva believes in nurturing talent and providing employees with opportunities for advancement. Whether through promotions, cross-departmental moves, or leadership roles, team members have numerous paths to elevate their careers.

Join the Aviva Team

Interested candidates are encouraged to apply. Prepare a resume, practice for the interview, and explore the exciting employment and career opportunities at Aviva. Personalize job alerts to stay informed about the latest news and positions that align with career preferences and skills.

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Learn more about Aviva
Size
28,596 employees
Industry
Finance & Insurance
NASDAQ
AVVIY
* Ladders Estimates

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