Description

Are you a results driven leader who is passionate about building great homes and creating exceptional customer experiences? We're looking for a Production & Customer Care Leader to lead our Madison team and play a key role in delivering quality homes on time while ensuring our homeowners receive outstanding Customer Care throughout their journey.

In this role, you'll provide strategic leadership to our Production and Customer Care teams, driving accountability, collaboration, quality, and execution. You'll build and strengthen Trade Partner relationships in partnership with the Purchasing Leader, ensuring we have the capacity, resources, and quality standards needed to meet our commitments and deliver an exceptional product.

This is an opportunity to make a meaningful impact not only on the homes we build, but on the people and customers we serve.

We're looking for a passionate, collaborative, and forward-thinking leader who thrives in a fast-paced environment and takes pride in delivering results. If you're excited to lead a high-performing team, believe in the product you're building, and want to be part of an award-winning company recognized for quality and customer experience, we'd love to have you join our team.

Responsibilities

$48

Qualifications
• Excellent communication and interpersonal skills.
• Ability to work independently and with a team.
• Thorough understanding of all stages of the construction process, including both rough and trim stages.
• Ability to read and comprehend detailed construction blueprints, specifications, and detailed development drawings.
• Basic technology skills, including Microsoft Windows, Teams, Outlook (email), and experience with a residential production scheduling system.
• Experience in a New Homebuilding Environment
• 2-year Vocational School or equivalent experience.
• Travel required. Employee must own or lease a Truck/SUV and possess a valid driver's license with insurance coverage.