Description & Requirements What's the role? As part of the Enterprise Technology Services group, you will play a key role in owning and improving the reliability of Bloomberg's client-facing systems in production environments.
This role sits at the center of Bloomberg's client connectivity ecosystem, supporting mission-critical trading, regulatory, and data workflows for some of the world's leading financial institutions.
You will partner closely with clients and internal teams to:
- Diagnose and resolve complex technical issues
- Identify patterns and prevent future incidents
- Improve system resilience and long-term performance
This is a high-impact, client-facing technical role that combines elements of production engineering, systems troubleshooting, and client partnership.
About You You're technically curious, enjoy solving complex problems, and are comfortable working in fast-paced, client-facing environments. You take ownership, communicate clearly, and look for ways to improve systems-not just fix them.
You'll need:
- A recent degree in computer science, engineering or related field or
- 3+ years of experience in technical support, production engineering or a similar role
- Experience troubleshooting distributed systems or networked environments
- Strong understanding of networking fundamentals (e.g., TCP/IP, connectivity, data flows)
- Experience with integration or messaging technologies (e.g., APIs, FIX, MQ, SFTP, or similar)
- Ability to manage multiple priorities effectively
We'd also value:
- Exposure to financial services, trading workflows, or regulatory environments
- Experience working directly with clients or external stakeholders
- Familiarity with data transformation or integration tools (e.g., Informatica, MuleSoft, TIBCO)
- Working knowledge of SQL or databases
Why This Role- Work on mission-critical infrastructure powering real-time financial workflows
- Gain deep exposure to global financial systems and client integrations at scale
- Partner across Engineering, Product, and client teams to influence system design and performance
- This is not a traditional helpdesk role-you'll solve complex, system-level problems in live environments
Salary Range = 90,000 - 130,000 USD Annual + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
