Roku

Product Solutions Lead

Roku$155K — $178K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in digital media or a similar field
  • Background in ad sales engineering, product solutions, or technical client services
  • Strong grasp of the ad tech ecosystem and performance technology
  • Expertise in political advertising is a plus
  • Ability to clearly communicate complex technical concepts
  • Collaborative and adaptable work style
  • Experience working cross-functionally with teams

Responsibilities

  • Equip Sales teams with training and resources to communicate platform value
  • Provide technical consultation for customers and internal teams
  • Lead personalized platform demos for clients
  • Collaborate with sales on customer requirements and solutions
  • Support clients post-sale to ensure adoption and troubleshoot issues
  • Channel customer feedback into product development
  • Develop competitive positioning strategies in the CTV landscape

Benefits

  • Healthcare (medical, dental, vision)
  • Life insurance
  • Accident and disability coverage
  • Commuter benefits
  • Retirement options (401(k)/pension)
  • Access to mental health and financial wellness support
  • Flexible work options on Fridays
Full Job Description
About the Team

Roku Ads Manager is Roku's answer to the growing and diversified demand for CTV advertising. Our self-serve ad platform entered General Availability (GA) in September 2024 and has picked up major momentum. Our Ads Manager team is small, gritty, and focused on building the best streaming ad platform in the market. We move fast, pivot quickly, and work hard. We rally around decisions, challenge assumptions, and push the limits on what advertising can do for growth marketers, performance agencies, and any other business interested in making the big screen work for their brands' objectives.

About the Role

We're looking for a Product Solutions Lead to bridge the gap between complex technical solutions and the practical needs of our clients and go-to-market teams. You'll demo our platform, provide strategic, performance-led campaign recommendations, and ensure operational excellence.

Our Product Solutions Lead will work closely with Sales to identify customer needs, demonstrate platform capabilities, and ensure our ad tech aligns with what clients actually need. This technically focused, in-market role combines deep ad tech expertise, strong communication skills, and sharp problem-solving to help clients get the most out of Roku Ads Manager. The role has a particular focus on our Political Sales team, maximizing value as this segment migrates from linear to connected TV, while also supporting needs across other verticals.

This role spans pre-sale and post-sale: helping close new business and optimizing existing accounts. You'll lead demos, own technical support (pixels, API, third-party measurement, interactive ads, and more), and build playbooks for customers. You'll also own sales enablement, technical objection handling, and competitive analysis, all while ensuring market feedback is synthesized and actionable, driving our platform forward.

Success in this role requires deep ad tech knowledge, excellent communication skills, a passion for critical thinking, and a drive to understand both the backend mechanics and frontline execution of new features. You'll be an individual contributor working cross-functionally to ensure clients are maximizing their performance on our platform, with no feature out of reach. The role is fast-paced and operates in a high-growth area, requiring autonomy and adaptability in an ever-changing environment.

For New York Only - The estimated annual salary for this position is between $155,300 - $178,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing:
  • Sales Enablement & Training: Equip Sales with the training and resources to understand the platform and communicate its value. Serve as the internal bridge between sales and product, ensuring both sides are aligned on customer requirements and platform capabilities.
  • Technical Consultation: Act as a technical advisor for both customers and internal teams, offering guidance on integration strategies, platform functionalities, and optimal use of any/all features. You'll be the expert in the "what" and "why" and "how-to" for all things performance
  • Platform Demos: Lead tailored platform demos that showcase the value and capabilities of Roku Ads Manager, customized to each client's specific needs and goals.
  • Pre-Sale Strategy: Partner with sales teams to understand customer needs, propose aligned solutions, and prepare technical documentation covering product features, architecture, and integrations.
  • Post-Sale Support: Ensure clients successfully adopt the product. Troubleshoot technical issues and provide hands-on support as needed.
  • Market Feedback: Collect, aggregate, and channel customer feedback into product enhancements and roadmap planning.
  • Competitive Positioning: Stay current on the CTV self-serve landscape and develop competitive positioning to help our teams win in market.
We're excited if you have:
  • 5+ years of professional work experience within digital media or a similar industry
  • Proven experience in ad sales engineering, product solutions, or technical client services. Bonus points for a focus on self-serve, CTV, and/or political advertising
  • Strong understanding of the ad tech ecosystem, and it's underlying performance technology. Again, bonus points for expertise in political advertising.
  • Passionate about ad performance and a desire to bring complex technical solutions to marketers adopting them for the first time
  • Excellent communication skills with a talent for translating complex technical solutions into clear, actionable guidance.
  • Highly collaborative and flexible work style, with the ability to adapt quickly to evolving business needs
  • Proven ability to work cross-functionally with internal support and go-to-market teams
  • A naturally curious mindset, eager to learn and grow in a fast paced, dynamic environment
  • A self-starter with an appetite for tackling new challenges that come with launching industry-first ad platform features
#LI-KR3

Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

About Roku

Roku is an American consumer electronics company founded in 2002. The company is best known for its streaming devices that allow users to access internet-based video content on their televisions. Roku's devices are available in several models and are sold in the United States and other countries. The company also offers a streaming service called The Roku Channel that features a selection of movies and TV shows. Roku went public in 2017 and is traded on the NASDAQ stock exchange.
Learn more about Roku
Size
3,000 employees
Market Cap
$5.5 billion
Industry
Net Income
-$17.5 million
Founded
2002
5 Year Trend
+47.3%
Revenue
$1.7 billion
NASDAQ

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