Tata Consultancy Services

Product Owner

Tata Consultancy Services$120K — $160K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12 years of HR Technology experience
  • Deep expertise in Workday, particularly in Core HR and Onboarding
  • Strong background in experience design and journey transformation
  • Hands-on knowledge of Workday business processes and onboarding capabilities
  • Proficient in journey mapping and service design
  • Outstanding facilitation and stakeholder engagement skills
  • Ability to navigate experience design within platform constraints

Responsibilities

  • Lead the redesign of the onboarding journey from offer acceptance to the first 90 days
  • Map current and future-state onboarding experiences for employees, hiring managers, and HR
  • Translate experience vision into practical Workday-enabled solutions
  • Identify pain points in the onboarding process and simplify workflows
  • Collaborate across various teams to ensure interconnected onboarding processes
  • Design how onboarding experiences are integrated across systems and platforms
  • Create prototypes and iterate on designs based on user feedback

Benefits

  • Robust professional development opportunities
  • Collaboration with cross-functional teams in a dynamic environment
  • Work within an innovative HR technology framework
  • Flexible work arrangements with offshore and onshore coordination possibilities
  • Emphasis on continuous improvement and direct impact on employee experience
Full Job Description
Workday Onboarding Experience and Journey Lead Must Have Technical/Functional Skills • 812+ years of experience in: • HR Technology • Workday (Core HR / Onboarding) • Experience design / journey transformation • Strong, hands-on understanding of: • Workday business processes and onboarding capabilities • Experience in: • Journey mapping and service design • Cross-functional program delivery • Ability to balance: • Experience design vision • Platform constraints and technical feasibility Strong facilitation and stakeholder engagement skills Roles & Responsibilities Role Summary We are seeking a Workday Onboarding Experience & Journey Lead to reimagine and elevate the end-to-end onboarding experience across our HR technology ecosystem. This role is focused on transforming onboarding from a set of disconnected processes into a seamless, intuitive, and high-impact employee journey. The individual will combine deep Workday knowledge, experience design thinking, and cross-functional collaboration to identify friction points, redesign workflows, and deliver a significantly improved onboarding experience. This is not a traditional UX design role. It is a journey-led, product-oriented role focused on experience transformation within the realities of Workday and integrated systems. Key Responsibilities Onboarding Journey Ownership • Lead the redesign of the end-to-end onboarding journey: • Offer acceptance Pre-boarding Day 1 First 90 days • Map current-state vs future-state experiences across: • Employee • Hiring manager • HR / operations • Identify key moments that matter and define target experience outcomes •Experience Design within Workday • Translate experience vision into Workday-enabled solutions • Work deeply within: • Workday onboarding frameworks • Business process configurations • Notifications, tasks, and workflows • Ensure experience design is practical, scalable, and aligned with platform capabilities •Friction Identification & Simplification • Diagnose pain points such as: • Too many steps / handoffs • Lack of clarity for new hires • Redundant or manual processes • Poor manager enablement • Simplify workflows and eliminate unnecessary complexity • Drive automation-first and self-service-first thinking •Cross-Functional Experience Design • Collaborate across: • Recruiting (handoff from TA to onboarding) • Core HR • IT provisioning • Learning / compliance • Payroll / benefits (where applicable) • Ensure onboarding is not siloed but connected across systems and teams •Digital Experience & Integration Thinking • Design how onboarding experience surfaces across: • Workday (core system) • HR Assist / chatbot layer (if applicable) • Email / notifications / manager tools • Ensure a consistent and cohesive experience layer, even across multiple systems •Prototyping & Iteration • Create: • Journey maps • Experience blueprints • Low-fidelity prototypes (flows, interactions) • Run working sessions with stakeholders to iterate on solutions quickly • Validate designs with real user feedback where possible •Measurement & Continuous Improvement • Define success metrics such as: • New hire experience score • Time-to-productivity • Task completion rates • Manager satisfaction • Establish a continuous improvement loop for onboarding Ability to work with multiple stakeholders and coordinate with Offshore and Onshore teams Education Bachelors in Engineering Salary Range: $120000 - $160000 a year #LI-JH1 •Experience Design within Workday • Translate experience vision into Workday-enabled solutions • Work deeply with in: • Workday onboarding frameworks • Business process configurations • Notifications, tasks, and workflows • Ensure experience design is practical, scalable, and aligned with platform capabilities •Friction Identification & Simplification • Diagnose pain points such as: • Too many steps / handoffs • Lack of clarity for new hires • Redundant or manual processes • Poor manager enablement • Simplify workflows and eliminate unnecessary complexity • Drive automation-first and self-service-first thinking •Cross-Functional Experience Design • Collaborate across: • Recruiting (handoff from TA to onboarding) • Core HR • IT provisioning • Learning / compliance Education Bachelors in Engineering Salary Range: $120000 - $160000 a year #LI-JH1

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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