Must Have Technical/Functional Skills
§ Strong proficiency in Figma, Adobe XD, Sketch, or equivalent design and prototyping tools.
§ Expertise in information architecture, wireframing, interaction design, responsive design, and design systems.
§ Knowledge of conversational UX, AI explainability, human-in-the-loop workflows, and trust-centered interface design.
§ Understanding of WCAG accessibility standards and inclusive design practices.
§ Strong collaboration skills with business SMEs, product owners, architects, developers, and QA teams.
Excellent visual communication and presentation skills.
Responsibilities
§ Design human-centered experiences for AIG's Enterprise AI Agentic Platform, including AI agent interaction flows, dashboards, and workflow screens.
§ Create user personas, journey maps, wireframes, mockups, clickable prototypes, and design specifications.
§ Partner with business stakeholders to understand user needs, operational pain points & adoption considerations across business lines.
§ Define UX patterns that support explainability, transparency, auditability, user control, and safe AI adoption.
§ Collaborate with UI developers and engineering teams to ensure design fidelity during implementation.
§ Conduct usability reviews and incorporate feedback from business users, product owners, security, and compliance stakeholders.
§ Maintain design consistency through reusable components, style guides, and accessibility checks.
Generic Qualifications
§ Bachelor's degree in Design, Human-Computer Interaction, Digital Experience, Computer Science, or related discipline.
§ 6+ years of UX/UI design experience for enterprise applications, workflow platforms, or digital transformation programs.
§ Experience designing AI-assisted experiences, conversational interfaces, assistant workflows, dashboards, and role-based enterprise journeys.
§ Experience conducting user research, journey mapping, usability testing, accessibility reviews & stakeholder design validation.
§ Exposure to insurance, financial services, or regulated enterprise environments preferred.
§ Ability to translate complex business processes into simple, intuitive, accessible digital experiences.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $110,000 - $125,000 a year
