Samsara

Product Operations Manager

Samsara$106K — $179K *
US-Anywhere
+ 2 other locationsRemote
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in consulting, business operations, or chief of staff role for a high-growth organization.
  • Strong communication and relationship-building skills with executive stakeholders, including C-suite and Product & Engineering VPs.
  • Proven business acumen with analytical and problem-solving capabilities.
  • Data-driven with expertise in structuring analysis to derive insights.
  • Highly organized with great attention to detail and ability to implement large, cross-functional initiatives.
  • Ability to operate comfortably in ambiguous situations as a self-starter.

Responsibilities

  • Drive Product VP+ operating reviews, including execution check-ins and portfolio prioritization discussions.
  • Build and monitor key metrics, utilizing customer feedback to develop actionable insights.
  • Collaborate with Product, Engineering, and GTM partners to identify growth opportunities and execute high-priority initiatives.
  • Launch and scale new product revenue streams to enhance company offerings.
  • Create and maintain operational documents like roadmaps and executive-level dashboards.
  • Champion and integrate Samsara's cultural principles across the team and organization.

Benefits

  • Flexible employee-led remote working model.
  • Professional development stipend to encourage continuous learning.
  • Comprehensive health plans including parental leave.
  • Inclusive work environment welcoming diverse backgrounds.
  • Performance-based bonuses and equity opportunities for eligible roles.
Full Job Description
About the role:

Samsara's Product Operations team is looking for a hands-on builder who can help Product and Engineering teams make faster, better decisions with customer and product data.

You will be part of the Product Operations team and will work closely R&D leaders to turn ambiguous questions into rigorous analyses, repeatable workflows, and internal tools used across our Product and Engineering organization. You might investigate why customers struggle with a workflow, combine signals from thousands of support tickets and customer conversations, or build a dashboard that helps hundreds of product managers and engineers understand product adoption and customer pain.

This is an individual-contributor role for someone who has already shown that they can build and ship. You do not need a technical background. However, you do need to be able to use modern AI and development tools to move beyond a prototype: work with data, write and debug code using AI, validate the results, put a useful tool in front of users, and improve it until people trust and rely on it.

This is a remote position open to candidates based in the United States and Canada. Relocation assistance will not be provided for this role.

You should apply if:
  • You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
  • You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
  • You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
  • You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:
  • Build and ship internal data and AI products that help Product and Engineering teams understand product usage, customer friction, and the highest-impact opportunities to improve.
  • Analyze large volumes of structured and unstructured data-including product telemetry, support tickets, customer conversations, feature requests, surveys, and product metadata-to find patterns that would be difficult to see manually.
  • Turn one-time analyses into reliable, repeatable tools and workflows with clear data definitions, quality checks, documentation, and feedback loops.
  • Translate complex findings into clear, decision-ready recommendations, while preserving the evidence and methodology behind them.
  • Own projects end to end: scope the problem, identify and connect the right data, build the first version, launch it, measure adoption and quality, and continue improving it.
  • Use AI-assisted development tools thoughtfully-checking outputs, debugging failures, and applying sound judgment rather than treating generated work as automatically correct.
  • Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
  • Hire, develop and lead an inclusive, engaged, and high performing team.

Minimum requirements for this role:
  • 1-5 years of professional experience in a role such as product operations, data or product analytics, business operations, consulting, technical product management, or another environment where you solved ambiguous problems with data and technology.
  • A demonstrated record of building and shipping something useful for real users-for example, an internal tool, application, dashboard, automation, data product, or repeatable analytical workflow.
  • Experience structuring and analyzing messy or large datasets, validating the results, and explaining what the analysis does and does not prove.
  • Strong product and customer judgment: you start with the user problem and business outcome, not the technology.
  • Clear written and verbal communication. You can explain technical or analytical work to non-technical partners without losing the important details.
  • High ownership, curiosity, and attention to detail. You are comfortable learning quickly, asking sharp questions, forming a point of view, and iterating through ambiguity.

An ideal candidate also has:
  • Experience in a B2B technology company or working closely with Product and Engineering teams.
  • Experience in Product Operations functions, working on defining and tracking product roadmaps, feature requests, and bringing the voice of the customer to every product conversation.


The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary

$106,802.50-$179,500 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

About Samsara

Samsara is a technology company that provides Internet of Things (IoT) solutions to businesses. The company's platform combines hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations. Samsara's products are used in a variety of industries, including transportation, logistics, construction, and energy. The company was founded in 2015 and is headquartered in San Francisco, California.
Learn more about Samsara
Size
2,000 employees
Market Cap
$6.2 billion
Industry
Founded
2015
NASDAQ

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