OpenAI

Product Marketing Lead, Executive Engagement

OpenAI$150K — $180K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years experience in executive-level customer narratives and strategic briefings
  • Proven ability to translate complex AI concepts into executive conversations
  • Experience collaborating with Sales and customer-facing teams
  • Strong writing and executive communication skills
  • Demonstrated customer empathy for senior enterprise leaders
  • Capability to adapt between custom narratives and repeatable frameworks

Responsibilities

  • Develop bespoke executive narratives for high-priority customer briefings
  • Collaborate with Sales to grasp customer transformation goals and priorities
  • Shape briefing arcs linking OpenAI capabilities to business outcomes
  • Translate complex AI concepts into executive-level discussions
  • Create repeatable narrative frameworks and planning tools for briefings
  • Work with design and events teams for high-quality briefing experiences
  • Prepare internal leaders with cohesive messaging for customer engagements

Benefits

  • Hybrid work model requiring 3 office days per week
  • Relocation assistance for new employees
  • Support for personal and professional development
  • Opportunities for cross-functional collaboration
  • Engagement in high-stakes projects influencing enterprise AI adoption
Full Job Description
About the Role

We are looking for a senior product marketer to shape how OpenAI's products, research, and point of view come together in our most important executive customer conversations.

You will shape the product-marketing strategy and narrative for these engagements, bringing together customer priorities, product truth, market context, and evidence to clarify what matters and help senior leaders understand what AI makes possible for their organizations.

You will personally shape our highest-priority engagements while building narrative frameworks, proof, and resources that raise the quality of executive conversations across the enterprise business.

This is a senior, hands-on individual-contributor role for an exceptional enterprise product marketer who wants their judgment and craft to remain close to the work. You will partner closely with Product Marketing, Sales, Product, Research, Solutions, and OpenAI executives. You will help determine not only how we communicate our work, but which ideas matter, what evidence makes them credible, and how customer insight should improve what we do next.

This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite.

In this role, you will:
  • Shape the product-marketing strategy, point of view, and narrative for OpenAI's highest-priority executive customer conversations.
  • Turn evolving product capabilities, research, market dynamics, and customer evidence into original enterprise perspectives grounded in what is true and useful now.
  • Partner with Sales and customer-facing teams to connect each engagement to a meaningful customer priority, decision, or next step.
  • Shape content architecture, claims, proof, speaker strategy, and executive preparation for priority engagements.
  • Exercise strong judgment about what to include, what to leave out, and how to represent OpenAI's capabilities and limitations precisely.
  • Build reusable narrative frameworks, proof, and speaker resources that raise the quality of executive conversations at scale without making them generic.
  • Translate recurring executive questions and customer evidence into stronger positioning, enablement, product feedback, and future engagement strategy.
  • Establish strong working relationships across Product Marketing, Product, Research, Sales, Solutions, executive programs, and production to bring the strategy to life at a consistently high bar.


You might thrive in this role if you:
  • Have 10+ years of experience in enterprise product marketing, solutions marketing, strategic go-to-market, or a closely related discipline.
  • Have personally owned positioning and messaging for complex technical products or platforms.
  • Have developed original points of view-not simply adapted existing materials-and know how to ground them in product truth and customer evidence.
  • Have shaped high-stakes C-suite conversations around consequential customer decisions and can operate credibly in the room.
  • Are an exceptional writer and editor who can identify the most important idea, make hard choices, and turn complexity into a clear and compelling argument.
  • Bring the technical judgment to engage credibly with Product and Research, interrogate claims and proof, and communicate both capabilities and limitations accurately.
  • Understand enterprise buying and can connect an executive engagement to adoption, relationship, and commercial outcomes.
  • Can lead across senior stakeholders and create clarity without relying on formal authority.
  • Are deliberately choosing a senior individual-contributor path because you want to remain personally accountable for consequential work.


This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite.

About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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