About the RoleWe're hiring a
Product Manager for our
Mid-Market Activation squad - one of three squads inside Float's Spend Management pillar, reporting to the Head of Spend Management.
The mission is simple to state and hard to do: put a Float card in the hands of every employee who should have one, and get them spending fast. Today, too many mid-market accounts sign with Float and then sit at a fraction of the employee coverage they should have - because issuing cards is manual, onboarding is manual, and nothing tells an admin who is missing a card.
Your job is to remove every manual step between "an employee exists" and "that employee has spent." You'll own
active cardholder penetration - the share of employees at each account holding and actively using a Float card. It's one of two terms that multiply into Float's card volume, and it's yours alone.
This is a role for a PM with solid fundamentals who wants to own a real number with real scope, alongside senior product leaders. You'll work with a designer and four engineers, plus Product Ops/Analytics, Sales, and CX.
What You'll OwnSurface area- Card issuance and provisioning - templates, bulk create, and the workflows admins use to get cards out
- HRIS and SCIM integrations - new hire in the HR system triggers a card, with no admin action
- The Overview page and Action Items - the surface that tells an admin what to do next, plus the framework other squads publish their items into
- Onboarding and activation nudges - everything between card issued and first successful transaction
- Reimbursement-to-card conversion - turning out-of-pocket spend into a signal for who needs a card
- Activation-window declines - first-transaction failures on brand new cards, which are usually a configuration problem at issuance rather than a limit problem
Outcomes you're accountable for- Active cardholder penetration
- Median time to first spend for a new cardholder
- Share of mid-market accounts with a live HRIS/SCIM connection
- Share of new cards issued through automated provisioning rather than manual create
What You'll Be Responsible ForProduct execution and delivery- Own features end-to-end, from discovery through launch and iteration.
- Translate customer and business problems into clear requirements and user stories that engineering can estimate against.
- Partner closely with Design and Engineering to ship intuitive, high-quality workflows on time.
- Manage dependencies, scope trade-offs, and delivery risks with clarity and accountability.
Roadmap ownership- Own your squad's roadmap within a defined mission and metric. Candidate initiatives are pre-populated; sizing, sequencing, and cuts are your call, with support from the Head of Spend Management.
- Defend that sequencing in pillar prioritization conversations, with trade-offs and impact stated plainly.
- Balance speed, quality, and commercial priorities within your scope, and re-cut the plan when the data says the current one is wrong.
Customer-focused development- Talk to admins, HR, and ops teams - the people doing the provisioning - and to Sales and CX about where accounts stall.
- Identify and remove high-friction steps in B2B workflows: permissions, bulk actions, integrations, onboarding.
Data-driven decision making- Define and track success metrics for everything you ship.
- Set baselines with Product Ops early, and instrument Action Item completion, which doesn't exist today.
- Analyze funnels and experiments to guide iteration, and improve measurement clarity in your area.
AI-enabled product and workflow thinking- Use AI tools to accelerate research, documentation, analysis, and planning.
- Identify responsible, high-leverage AI use cases in provisioning and activation, and evaluate risks, data requirements, and guardrails when proposing them.
What Success Looks Like (6-12 Months)- You independently own and deliver against your squad's roadmap with minimal day-to-day direction.
- Active cardholder penetration is measurably up at mid-market accounts, and automated provisioning has displaced a meaningful share of manual card creation.
- Time to first spend is down, and first-transaction declines on new cards are down.
- Action Item completion is instrumented, baselined, and improving.
- You're seen as a reliable, coachable, high-growth PM who consistently raises the bar.
What We're Looking For- You have strong product fundamentals. 3+ years of hands-on B2B SaaS product management in a startup or scale-up. You've owned features end-to-end and can point to measurable impact.
- You put customers first. You start from real workflow friction and care deeply about usability. You can tell a high-friction B2B workflow from a low-friction one.
- You act like an owner. You take responsibility for outcomes, not output. You escalate risks with options and follow through on commitments.
- You're analytically strong. Comfortable with metrics, funnels, and experimentation, with SQL familiarity or a strong partnership with data teams. You use evidence to decide and change your mind when the data is clear.
- You have good product judgment. You can differentiate good from bad design, you think in workflows and edge cases, and you partner well with Design and Engineering.
- You're coachable with a high growth slope. You seek feedback, learn quickly, and improve your craft. You're resilient in ambiguity and energized by growth.
- You're curious about AI. You use modern tools to improve your productivity and clarity, and you're open-minded about how AI can improve both the product and how PMs work.
- Nice to have
- Fintech, spend management, or financial operations product experience
- SMB or mid-market focused B2B SaaS
- Exposure to integrations (HRIS, SCIM, SSO), provisioning systems, permissions, or bulk operations
- Experience with activation, onboarding, or growth-style product work
This Role May Not Be a Fit If- You prefer heavy direction rather than operating independently within a defined scope.
- You struggle to connect product work to measurable outcomes.
- You avoid analytical work, or decision-making based on data.
- You resist new tools, feedback, or evolving workflows.
Flexible Work ModelFloat is Toronto-based with a hybrid model: in-office collaboration days, plus occasional in-person time for workflow-discovery sessions. Remote candidates within Canada considered, with occasional travel to Toronto.
