Gem.com

Product Manager

Gem.com$90K — $120K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of product management experience in a high-growth tech environment.
  • Proven ability to launch complex B2B products.
  • Hands-on experience with design tools and AI-assisted coding for prototyping ideas.
  • Strong understanding and use of AI tools in work processes.
  • Demonstrated customer intuition to identify problems and provide direction.
  • Ability to thrive in ambiguous situations and make decisions with limited information.
  • Effective prioritization skills to manage and sequence priorities.

Responsibilities

  • Own a product area from concept through execution, including user definitions and prototypes.
  • Conduct research and maintain close collaboration with teams to understand users.
  • Transform customer feedback into tangible product features with engineering and design teams.
  • Translate market opportunities into actionable priorities for product delivery.
  • Derive product direction from insights gained through customer interactions and sales data.
  • Facilitate product operating cycles for discovery and iterative feedback.
  • Define integration of AI, automation, and workflows within the product.

Benefits

  • High-performance, collaborative culture with strong talent density.
  • Unlimited paid time off (PTO).
  • Competitively priced salary and equity options.
  • Provision of necessary tools and equipment including MacBook Pro and AI software.
  • Comprehensive health, dental, vision, and psychological insurance.
  • Professional development funding available.
  • Transportation assistance (bus pass or indoor parking).
  • Snacks and lunch provided in office twice weekly.
  • Dog-friendly workplace environment.
  • Relocation support provided if applicable.
Full Job Description
As a Product Manager at Planned, you'll own a core product area end-to-end and help build the AI-native operating system for corporate event management and procurement. You'll work directly with the founders and product leadership to define what we build: who you build for, which workflows you win, and how we turn multi-agent automation into something customers can't live without. Every decision you make materially changes the trajectory of the product.

What You'll Do

  • Own a product area end-to-end: from defining core user, workflows, and product surfaces to pressure-testing ideas yourself, designing and vibe-coding prototypes
  • Build genuine understanding of our users through research, testing, and tight loops with engineering, design, customer success, and GTM teams.
  • Collaborate tightly with engineers and designers to turn customer feedback into shipped features, staying hands-on through to build.
  • Translate a broad market opportunity into clear, sequenced priorities you can ship.
  • Turn customer conversations, sales learnings, and product usage into clear product direction.
  • Run product operating cadences across discovery, prioritization, shipping, feedback, and iteration.
  • Help define how AI, agents, automation, and workflow come together in the product.


What We're Looking For

  • Experience shipping product at a high-growth technology company, executing on a complex B2B product or product area.
  • Strong product taste - you have a clear point of view on what makes products simple, elegant, and differentiated, and you can articulate why.
  • You design and build, not just spec - comfortable in design tools and AI-assisted coding to prototype your own ideas.
  • AI tools are a natural part of how you work, not an afterthought.
  • Strong customer intuition - you quickly identify pain and translate ambiguity into clear direction.
  • Curious and high-agency - you figure things out and don't wait to be told what to do next.
  • Comfortable with ambiguity and fast iteration - you make decisions with incomplete information and create clarity where there wasn't any.
  • Exceptional prioritization judgment - you know how to sequence work, say no, and create focus.


What Makes You Stand Out

  • Experience building AI-native products, multi-agent systems, or workflow automation.
  • Experience building for procurement, operations, events, marketplaces, or complex B2B workflows.
  • Experience with payments, supplier/vendor management, or document and data extraction pipelines.
  • Experience partnering with technical teams on product architecture, APIs, integrations, or AI infrastructure.


What We Offer

  • Culture of high performance, strong talent density and in-person collaboration
  • Unlimited PTO
  • Competitive base pay and equity packages
  • All the tools and gear you need to be successful (Macbook Pro, screens, mouse, keyboard, ChatGPT, Fullstory, etc)
  • Health, dental, vision, psychology insurance
  • Professional development subsidy
  • Bus pass subsidy or indoor parking
  • Stocked up snack bar & lunches in office 2x per week
  • Dog-friendly office
  • Relocation assistance, if needed

About Gem.com

Industry
Founded
2013

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