Qualifications

• 7+ years in Product, Digital, Funnel, Growth, or Customer Journey Analytics.
• Proficient in SQL; familiar with Python, R, or similar tools.
• Deep understanding of customer funnels and digital metrics.
• Experience in creating dashboards and analytical pipelines.
• Strong skills in root-cause analysis and problem-solving.
• Knowledge of forecasting and variance analysis.
• Familiarity with web analytics tools like HEAP or Google Analytics.
• Excellent communication and stakeholder management abilities.
• Master's degree in a quantitative field preferred; strong BA/BS candidates considered.

Responsibilities

• Manage weekly and monthly performance reporting on key metrics.
• Develop and sustain end-to-end reporting on digital customer journeys.
• Analyze customer journeys to pinpoint drop-offs and performance issues.
• Investigate anomalies and conduct root-cause analysis on metrics.
• Assess the impact of product bugs and system issues on performance.
• Collaborate with Finance to ensure accuracy in forecasting and performance insights.
• Perform ad-hoc analysis for various stakeholders and departments.
• Create dashboards and establish measurement frameworks for product analytics.

Benefits

• Flexible work schedule and potential for remote work.
• Opportunities for professional development and advanced training.
• Collaborative work environment within a diverse team.
• Access to cutting-edge analytics tools and technologies.