Ascension

Process & Technology Manager, Network Services

Ascension$116K — $162K *
US-AnywhereRemote in United States
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in network services or related fields preferred.
  • 3 years of relevant work experience required.
  • 1 year of management experience preferred.
  • Certification from the International Association of Information Technology Asset Managers is preferred.
  • Educational requirement can be met with a high school diploma/GED and 2 years of experience, an Associate's degree, or a Bachelor's degree.

Responsibilities

  • Design, implement, and optimize operational frameworks and governance models for Network Services.
  • Act as a functional bridge between network architecture and engineering teams.
  • Oversee Network Services portfolio using capacity planning and risk management.
  • Manage enterprise technology roadmaps and software refresh cycles.
  • Partner with Finance to manage budgets and vendor contracts.

Benefits

  • Eligible for an annual bonus incentive.
  • Remote work option.
  • Full-time day schedule.
  • Opportunity to work in a strategic role across multiple technical teams.
Full Job Description
Your future role at a glance

Location: Remote

Department: Core Technology Network

Schedule: Full-Time, Day

Salary: $116,413.44 - $162,273.41 per year

Eligible for an annual bonus incentive

#LI-Remote

How you'll make an impact in this role

  • Process Architecture & Governance: Design, implement, and optimize standardized Network Services operational frameworks, SOPs, and governance models to reduce delivery risk and streamline engineering handoffs across complex infrastructure environments.
  • Architecture-to-Engineering Integration: Act as the strategic operational bridge between Network Architecture, Engineering, Security, and Cloud teams, driving technical design reviews to ensure alignment between high-level roadmaps and tactical implementation.
  • Portfolio & Resource Optimization: Oversee the end-to-end Network Services portfolio using data-driven capacity planning, risk-mitigation strategies, and executive tracking dashboards (e.g., ServiceNow, Jira) to maintain schedule and scope integrity.
  • Technology Lifecycle & Asset Governance: Manage enterprise technology roadmaps, hardware/software refresh cycles, and design standard enforcement to minimize operational complexity and maintain network supportability.
  • Financial Planning & Metrics Management: Partner with Finance and Procurement to manage multi-million-dollar CAPEX/OPEX budgets, software renewals, and vendor contracts while defining operational KPIs and executive scorecards.

What minimum requirements you'll need

Licensure / Certification / Registration:

  • Certification credentialed from the International Association of Information Technology Asset Managers preferred.


Education:

  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.


Work Experience:

  • 3 years of experience required.
  • 5 years of experience preferred.
  • 1 year of leadership or management experience preferred.

What additional preferences we're seeking

  • Process & Program Certifications: Holds formal credentials in IT governance or project management, such as PMP/PgMP, ITIL v4, Lean Six Sigma (Green/Black Belt), or Agile/SAFe.
  • Infrastructure Tech Stack Familiarity: Hands-on background or strong working knowledge of enterprise network ecosystems (Cisco, Palo Alto, SD-WAN, Wireless) and hybrid-cloud environments.
  • Regulated Industry Experience: Proven track record driving operational maturity, compliance, and governance within healthcare, financial services, or strictly regulated environments.

Responsibilities

  • Process Architecture & Governance: Design, implement, and optimize standardized Network Services operational frameworks, SOPs, and governance models to reduce delivery risk and streamline engineering handoffs across complex infrastructure environments.
  • Architecture-to-Engineering Integration: Act as the strategic operational bridge between Network Architecture, Engineering, Security, and Cloud teams, driving technical design reviews to ensure alignment between high-level roadmaps and tactical implementation.
  • Portfolio & Resource Optimization: Oversee the end-to-end Network Services portfolio using data-driven capacity planning, risk-mitigation strategies, and executive tracking dashboards (e.g., ServiceNow, Jira) to maintain schedule and scope integrity.
  • Technology Lifecycle & Asset Governance: Manage enterprise technology roadmaps, hardware/software refresh cycles, and design standard enforcement to minimize operational complexity and maintain network supportability.
  • Financial Planning & Metrics Management: Partner with Finance and Procurement to manage multi-million-dollar CAPEX/OPEX budgets, software renewals, and vendor contracts while defining operational KPIs and executive scorecards.


Qualifications

Licensure / Certification / Registration:

  • Certification credentialed from the International Association of Information Technology Asset Managers preferred.


Education:

  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.


Work Experience:

  • 3 years of experience required.
  • 5 years of experience preferred.
  • 1 year of leadership or management experience preferred.

About Ascension

Ascension is a healthcare company that provides a range of services, including hospital care, primary care, and specialty care. The company operates more than 150 hospitals and 50 senior living facilities across the United States. Ascension also offers health insurance and other healthcare-related services. The company was founded in 1999 and is headquartered in St. Louis, Missouri.
Learn more about Ascension
Size
165,000 employees
Industry
Founded
1999

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