Salesforce

Principal, Enterprise Architect

Salesforce$190K — $255K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Business-first mindset with a focus on outcomes and mission impact
  • 8+ years of experience in enterprise software, including 5+ years in Salesforce platform architecture
  • Deep knowledge of nonprofit business processes like fundraising and program management
  • Hands-on experience with NPSP or NPC (Nonprofit Cloud)
  • Strong communication skills to effectively engage with both technical and non-technical stakeholders
  • Salesforce certifications preferred, such as Application Architect or System Architect
  • Ability to travel up to 50%

Responsibilities

  • Own complex technical engagements by leading discovery and solution storytelling
  • Design scalable solutions using Salesforce's nonprofit product suite
  • Serve as a thought leader to develop architectures and best practices
  • Partner cross-functionally to drive deals and deliver value for nonprofit clients
  • Mentor and develop junior architects and Solution Engineers to enhance team skills
  • Engage the nonprofit ecosystem by presenting at conferences and events

Benefits

  • Comprehensive benefits that support a balanced life
  • Resources aimed at personal best and professional growth
  • Access to AI agents to enhance impact
  • Opportunities to work at the intersection of technology and social impact
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

About the Role

As a Principal Nonprofit Enteprise Architect on the Solution Engineering team, you'll be a trusted advisor and strategic partner for our most important nonprofit customers. You lead with business acumen first - using technology as the vehicle, not the destination. You don't just design solutions; you help nonprofit leaders rethink what's possible.

What You'll Do
  • Own complex technical engagements - lead discovery, architecture design, and solution storytelling for nonprofit accounts
  • Design scalable solutions using Salesforce's nonprofit product suite (NPSP/Agentforce Nonprofit, Experience Cloud, Marketing Cloud, MuleSoft, Data Cloud, Agentforce, and more)
  • Serve as a thought leader - develop repeatable architectures, demo assets, and best practice guidance for the broader SE community
  • Partner cross-functionally with Account Executives, Customer Success, Product, and Professional Services to drive deals and deliver value
  • Mentor and develop junior architects and SEs, elevating the technical capabilities of the team
  • Engage the nonprofit ecosystem - speak at events like Dreamforce, present at nonprofit conferences, and represent Salesforce as a subject matter expert


What You Bring
  • Business-first mindset - you lead with outcomes, not technology. You understand nonprofit business models, funding structures, and organizational priorities, and you use that context to frame technical solutions around mission impact and ROI
  • A track record of influencing executive decisions, not just supporting technical evaluations - you're equally comfortable in a boardroom as you are in a whiteboard session
  • 8+ years of experience in enterprise software, with 5+ years focused on Salesforce platform architecture
  • Deep knowledge of nonprofit business processes - fundraising, program management, marketing engagement, grant management, and constituent relationships
  • Hands-on experience with NPSP or NPC (Nonprofit Cloud), and familiarity with the broader Salesforce platform
  • Proven ability to navigate complex, multi-stakeholder technical evaluations
  • Strong communication skills - equally compelling with a nonprofit CTO and an executive director
  • Salesforce certifications (e.g., Application Architect, System Architect, or Nonprofit Cloud Consultant) strongly preferred
  • Ability to travel up to 50%


Why This Role

You'll work at the intersection of technology and social impact - helping nonprofits that are tackling some of the world's most important challenges. As a principal-level contributor, you'll shape the strategy, culture, and technical direction of our team while building relationships with the most innovative mission-driven organizations in the sector.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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