Portfolio, Program & Deployment Services Change Manager, Deloitte Global Technology

Deloitte

$85K — $156K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Prosci Certified
  • 6-8 years of change management experience
  • Experience in SAFe/Agile projects and strong SDLC knowledge
  • Bachelor's degree or equivalent experience
  • Strong strategic and critical thinking skills
  • Ability to manage multiple initiatives concurrently in a fast-paced environment
  • Excellent planning and organization skills
  • Strong analytical, negotiation, and presentation abilities
  • Proven interpersonal and team collaboration skills
  • Experience with onshore/offshore teams and contractors

Responsibilities

  • Define project-specific change management strategies and deliverables
  • Build and maintain relationships with key stakeholders
  • Develop strong business knowledge and technical competency
  • Identify necessary change and deployment artifacts
  • Lead project issue/risk management and escalations
  • Establish deployment schedules and practices for implemented solutions
  • Create change artifacts and conduct readiness assessments
  • Prepare and deliver communications and reports on project statuses
  • Maintain oversight and accountability for change-related performance metrics
  • Support value tracking for initiatives

Benefits

  • $4,000 per year for mental health support
  • $1,300 flexible benefit spending account
  • Firm-wide closures known as 'Deloitte Days'
  • Dedicated development days for learning
  • Flexible work arrangements and a hybrid work structure
Full Job Description
8/28/26

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Job Type: Permanent Work Model: Remote Reference code: 134860 Primary Location: Toronto, ON All Available Locations: Toronto, ON

What will your typical day look like?

  • Define project-specific change management scope, strategy, approach, and deliverables. Develop and deliver project scope and requirements within specified timeframe including: Stakeholder analysis and engagement, and Change impact analysis, Leadership engagement and alignment, Readiness assessment, Communications, training plans and materials
  • Define organizational change toolkit, methodology, and activities across multiple projects, Use defined and established organizational change management processes, templates, and guidance
  • Build and maintain relationships with key stakeholders across Deloitte Technology, Deloitte Businesses, and Member Firms. Meet regularly with these individuals to ensure continued alignment with business and organizational needs across assigned programs/projects
  • Develop and demonstrate strong business knowledge and technical competency on assigned initiatives
  • Work with all stakeholders to identify and confirm necessary change and deployment artifacts throughout the project lifecycle
  • Lead change-related program/project issue/risk management, remediation plans, and escalations across channels, studios/service areas for projects/programs - responsible for providing management direction in these areas and ensuring clear communication, consideration of all factors, generation of solution alternatives, and defined actionable plans
  • Lead deployment activities and establish deployment schedules for implemented solutions into the Member Firms maximizing business value
  • Create change and deployment artifacts and lead go-live readiness assessments and checklists
  • Prepare and deliver regular, audience-specific communications/reports/dashboards to ensure that sponsors, key stakeholders, and leadership are adequately apprised of program and project statuses, successes, risks, and issues related to Change Management.
  • Maintain oversight and accountability for change-related project/program performance including the creation/review of key delivery metrics
  • Support value tracking for implemented initiatives
  • Maintain and drive credibility and accountability for all program, projects, and deployment deliverables on assigned initiatives


About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in what is but rather what can be to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let's talk about you

Qualifications

  • Prosci Certified
  • 6-8 Years of change management experience
  • Demonstrated experience in SAFe/Agile projects and strong Software Development Life Cycle (SDLC) knowledge
  • Bachelor's Degree or equivalent years of experience
  • Strategic and critical thinker with the ability to make connections across workstreams and Deloitte's matrixed organization
  • Demonstrated ability to manage multiple initiatives concurrently, and be flexible and highly adaptive in a fast-paced environment
  • Excellent planning and organization skills.
  • Demonstrated analytical abilities, negotiation/presentation skills, and organizational/planning abilities.
  • Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
  • Significant experience working with a blend of onshore/offshore teams and eco-partners/contractors


Total Rewards

The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

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