Western Digital Technologies

Physical Security Systems Analyst

Western Digital Technologies • $90K — $120K *
San Jose, CA 95123In-Person
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in physical security systems integration.
  • Proficiency with major platforms like Lenel, Milestone, or C-Cure.
  • Expertise in access control and video management systems.
  • Ability to effectively engage with cross-functional teams.
  • Experience managing vendor relationships and project priorities.

Responsibilities

  • Troubleshoot and respond to incidents within security systems.
  • Handle service requests efficiently while maintaining documentation.
  • Coordinate with vendors for installation and support activities.
  • Monitor systems for health and performance issues.
  • Support migration and firmware processes for security hardware.

Benefits

  • Comprehensive health coverage including medical, dental, and vision.
  • Paid vacation and sick leave to support work-life balance.
  • Tuition reimbursement for professional development.
  • 401(k) plan with company matching for retirement savings.
  • Employee stock purchase plan forming part of long-term incentives.
Full Job Description
Job Description

***Please note, this is NOT an InfoSec role.

The Physical Security Systems Analyst is responsible for the day-to-day administration, support, and deployment of enterprise physical security systems. This role ensures system stability, executes configurations and deployments, and supports end users across global sites while partnering with the Systems Lead on architecture and long-term strategy. The ideal candidate will have hands-on experience with physical security platforms such as Lenel, Milestone, Axis, AMAG, and C-Cure, along with the ability to translate operational needs into effective technical solutions.

Key Responsibilities
  • Troubleshooting and incident response
  • Service request handling
  • Vendor coordination
  • System monitoring
  • Support panel migrations, firmware updates, and reader configurations
  • Validate system functionality after deployments (badging, access levels, video)
  • Assist with AD sync validation and data accuracy
  • Run basic SQL queries for troubleshooting and reporting
  • Maintain documentation and standard operating procedures
  • Provide responsive support for troubleshooting, service requests, and system-related incidents.
  • Contribute to the ongoing improvement of user experience across security systems and related applications.
  • Support the development and execution of physical security systems and technology roadmaps aligned to organizational objectives.
  • Manage, track, and review requests using internal platforms such as ServiceNow, Smartsheet, or similar tools.
  • Assist with the deployment and support of enterprise access control, video management, visitor management, and related security systems.
  • Collaborate with third-party vendors, service providers, and security operations teams to maintain consistent global standards.
  • Work within Windows, Linux, SQL, networking, and IoT environments to support security infrastructure.
  • Integrate security devices and technologies into existing enterprise network environments, including PSIM, C-Cure, Lenel, AMAG, Milestone, Axis, ISOS, SWN, and related platforms.
  • Participate in project planning and coordination, supporting end-to-end execution and timely delivery.
  • Diagnose and resolve issues related to hardware, software, networking, and system performance.
  • Monitor system health and performance to ensure stable, secure, and reliable operations.
  • Provide technical support remotely and on-site as required.
  • Deploy, maintain, and troubleshoot core business applications, including application servers, endpoints, supporting hardware, and databases.


Qualifications

Minimum Qualifications
  • Proven direct experience in physical systems integration and security technology.
  • Demonstrated knowledge of access control systems, video management systems, security hardware, locks, sensors, and IoT devices.
  • Strong ability to build effective relationships with cross-functional teams and key stakeholders.
  • Proven ability to deliver security and technology solutions aligned with corporate standards.
  • Experience managing multiple vendors, priorities, and budgets.

Preferred Qualifications
  • Hands-on experience with at least one major system (Lenel, C-Cure, Genetec, Milestone, or equivalent systems.)
  • Working knowledge of: Windows Servers, Networking fundamentals, Basic SQL
  • Familiarity with cloud and virtualization environments.
  • Experience presenting to internal stakeholders and leadership.
  • Experience supporting integrations, migrations, and cutover projects across diverse environments.
  • The candidate should be able to troubleshoot independently while appropriately escalating more complex issues.


Compensation & Benefits Details
  • An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
  • The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
  • If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
  • You will be eligible to be considered for bonuses under either WD's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to WD's Standard Terms and Conditions for Restricted Stock Unit Awards.
  • We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the WD Savings 401(k) Plan.
  • Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

About Western Digital Technologies

Western Technology Investment is a venture capital firm that specializes in offering acquisition financing to revenue-generating firms. The firm provides debt and lease financing to venture capital backed technology companies.

Western Digital Technologies Careers

Join the innovative world of Western Digital Technologies, a leader in data storage solutions, where we are committed to empowering our global team of professionals. This is an unparalleled opportunity to advance your career with a company at the forefront of technological innovation and digital storage.

Work You’ll Do

At Western Digital Technologies, you will be part of a dynamic team that drives data innovation across various industries. Our commitment to excellence and leadership in the technology sector provides a unique platform for professionals to influence the future of digital storage and management solutions.

Explore Job Opportunities and Growth

Western Digital Technologies offers a variety of job opportunities that cater to a range of skills and experiences. Whether you’re looking for an entry-level position or a more senior role, our company is eager to support your professional growth through challenging projects and continuous learning opportunities.

Internship Programs

Kickstart your career with Western Digital Technologies through our internship programs. These positions are designed to give you hands-on experience and insights into our day-to-day operations, preparing you for a full-time role in our company. Interns at Western Digital Technologies gain invaluable industry knowledge, networking opportunities, and professional skills under the guidance of experienced mentors.

Benefits and Culture

We pride ourselves on a culture that fosters diversity, innovation, and leadership. Western Digital Technologies is dedicated to providing employees with a supportive work environment where everyone is encouraged to be their best. Our benefits package is comprehensive, including health, dental, and vision insurance, employee wellness programs, and significant career development opportunities.

Join Our Team

We are continuously hiring creative, curious, and motivated individuals who are ready to drive innovation in the technology space. Explore open positions that match your skills and interests on our careers page. At Western Digital Technologies, we value diversity and are committed to creating an inclusive environment for all employees.

Professional Development and Training

Advance your career with Western Digital Technologies through our professional development programs. We offer a range of training and development options, including leadership training, skills enhancement workshops, and diversity training sessions to help you grow as a leader and innovator in our industry.

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Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a team that’s redefining the future of technology. At Western Digital Technologies, your future is waiting.

SEARCH WESTERN DIGITAL TECHNOLOGIES JOBS

Join us at Western Digital Technologies, where your career growth is integrated with innovation and leadership, empowering you to reach new heights in the technology industry.
Learn more about Western Digital Technologies
Size
65,600 employees
Market Cap
$9.9 billion
Industry
Enterprise Technology
Net Income
$167 million
Founded
1970
5 Year Trend
-0.3%
Revenue
$16.3 billion
NASDAQ
WDC
* Ladders Estimates

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