Pharmacy Client Engagement Project Manager - Large Complex National Accounts

Brown & Brown, Inc.

$125K — $175K *
US-AnywhereRemote in United States
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Healthcare, Project Management, or related field.
  • 4-7 years of relevant experience in project management, operations management, or pharmacy consulting support.
  • Experience managing complex projects in a consulting or professional services environment.
  • Strong organizational and project management skills with project tracking tool proficiency.
  • Ability to handle multiple priorities in a fast-paced environment.

Responsibilities

  • Establish and manage workflow processes for project intake and execution.
  • Partner with market consultants to coordinate pharmacy consulting engagements.
  • Oversee financial modeling work and ensure quality assurance processes.
  • Implement and maintain standardized project plans and communication protocols.
  • Manage PBM contract review workflows for consistency and timeliness.
  • Support the continuous improvement of RFP templates and procurement methodologies.
  • Monitor project performance and proactively address risks or bottlenecks.

Benefits

  • Comprehensive health benefits including medical, dental, and vision.
  • Financial benefits such as ESPP, 401k, and student loan assistance.
  • Free mental health services and advocacy.
  • Generous paid time off and holiday policies.
  • Discounts through preferred partner programs.
Full Job Description
Brown & Brown is seeking a Pharmacy Client Engagement Project Manager - Large Complex National Accounts to join our growing team!

The Pharmacy Client Engagement Project Manager - Large Complex National Accounts serves as the central project manager for all incoming pharmacy consulting work for internal large market employer teams, ensuring seamless intake, prioritization, and execution of deliverables

How You Will Contribute:

  • Establish and manage workflow processes, including intake tracking, assignment of resources, deadline management, and adherence to defined SLAs
  • Partner closely with Large Employer Market consultants to coordinate engagement with the Pharmacy Consulting team across key service areas (financial modeling, PBM contracting, clinical strategy, etc.)
  • Oversee and coordinate all financial modeling work, including ensuring proper use of standardized models, facilitating training, and managing peer review and quality assurance processes
  • Develop, implement, and maintain standardized project plans, timelines, and communication protocols across all pharmacy consulting engagements
  • Ensure all work product is properly documented, version-controlled, and stored in centralized repositories consistent with team and organizational standards
  • Coordinate PBM contract review workflows, ensuring timely completion, consistency in approach, and alignment with best practices
  • Support the maintenance, and continuous improvement of RFP templates, tools, and procurement methodologies
  • Partner with clinical and financial subject matter experts to track and advance clinical strategy initiatives and broader intellectual capital development efforts
  • Monitor project performance, identify risks or bottlenecks, and proactively identify solutions to maintain high service quality and delivery consistency
  • Develop reporting and dashboards to provide visibility into team capacity, project status, turnaround times, and overall performance metrics
  • Assist leadership with resource planning, workload balancing, and capacity forecasting as demand for services grows


Skills & Experience to be Successful:

  • Bachelor's degree in Business, Healthcare, Project Management, or related field and/or 4-7 years of relevant experience in project management, operations management, or pharmacy consulting support
  • Demonstrated experience managing complex projects, workflows, or operations in a consulting or professional services environment
  • Strong organizational and project management skills with experience using project tracking tools and methodologies
  • Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Teams/SharePoint
  • Ability to manage multiple priorities and deadlines in a fast-paced environment


Preferred

  • Prior experience within Pharmacy Benefit Management (PBM), pharmacy consulting, or healthcare consulting
  • Familiarity with financial modeling processes and quality assurance/peer review frameworks
  • Experience supporting RFP processes, contract review workflows, or procurement initiatives


Pay Range
$125,000 - $175,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.


Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

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