Commercial Lines Account Manager

Brown & Brown, Inc.

$75K — $90K *
US-AnywhereRemote in Seattle, WA
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Current Washington State Insurance License and relevant Non-Resident Licenses.
  • Preferred professional designations (ACSR, CIC, CPCU, CISR).
  • High school diploma or equivalent required.
  • 3-5 years of agency experience in multi-line commercial lines.
  • Familiarity with MS Office, especially Word, Excel, and Outlook.

Responsibilities

  • Assist Producers in placing new and renewal insurance business.
  • Prepare and send ACORD applications according to guidelines.
  • Issue necessary documentation like certificates of insurance.
  • Help compose technical or sensitive correspondence for clients.
  • Translate complex information for client comprehension.
  • Compile applications and negotiate with underwriters for proposals.
  • Resolve policy and coverage issues promptly for all stakeholders.
  • Maintain and update electronic files in Agency Management System.

Benefits

  • Comprehensive health benefits including medical, dental, and vision insurance.
  • Financial benefits such as ESPP, 401k, and student loan assistance.
  • Tuition reimbursement for professional development.
  • Mental health support including free services and enhanced advocacy.
  • Generous paid time off and holiday schedule.
Full Job Description
Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Seattle, WA - remote if located in PST, MTN or CST! The Commercial Lines Account Manager will have the opportunity to provide exceptional service to commercial insurance clients while supporting Producers in the placement of new and renewal business. This role includes preparing applications, marketing accounts, issuing documentation, and coordinating with carriers to ensure accurate and timely delivery of coverage. Responsibilities also include resolving policy and coverage concerns, maintaining client files, and staying current on industry trends to deliver informed guidance and solutions. How You Will Contribute: • Assists Producers in the placement of new and renewal business. • Prepare and send Future ACORD applications to market. for Renewal indications, per AM/Producer instructions. • Issue appropriate documentation, as needed including certificates of insurance, auto insurance ID cards, etc. • Compose or assist in composition of highly technical or sensitive correspondence. • Ability to translate highly technical information for the client's understanding. • Compile applications, negotiate with underwriters and prepare proposals for new and renewal business proposals/offerings. • Resolve policy and coverage related concerns for clients, insurance carriers, and Producers. • Ability to communicate negative actions to the client, while offering a solution to remedy the situation. • Bind or place coverage with acceptable carriers adhering to appropriate carriers binding authority. • Set up and maintain electronic file information in the Agency Management System including data entry and client & policy database maintenance. Licenses and Certifications: • Current Washington State Insurance License and appropriate Non-Resident Licenses. • Professional designation (ACSR, CIC, CPCU, CISR) (Preferred). Skills & Experience to Be Successful: • High school diploma or equivalent. • 3-5 years of recent agency experience handling the service of multi-line commercial lines book of business. • Working knowledge of MS Office (Word, Excel, & Outlook). • Working knowledge of carrier websites (Preferred). • Experience with AMS360 and Image Right (Preferred). • This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If appropriate, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages will be a requirement of this position. Pay Range $36.06 - $43.27 Hourly The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

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