People Operations Specialist

Tines

$105K — $125K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in People Operations or HR Shared Services, ideally in tech or startups.
  • Hands-on experience with HRIS and PEO/EOR systems like BambooHR and TriNet.
  • Strong capacity to automate processes and enhance system efficiency.
  • Knowledge of U.S. multi-state and global employment compliance and data privacy.
  • Exceptional attention to detail with strong analytical skills.
  • High emotional intelligence for managing sensitive employee issues.
  • Proficiency in integrating systems and driving workflow automation.

Responsibilities

  • Drive data integrity and automation in HRIS processes.
  • Administer HR tech stack, conducting audits and managing workflows.
  • Manage onboarding, job changes, and offboarding operations.
  • Oversee global payroll, benefits, and compliance with vendors.
  • Maintain the global HR compliance calendar and employment documentation.
  • Build a People Ops service delivery model with SOPs and documentation.

Benefits

  • Opportunity to work in a fast-paced, innovative environment.
  • Collaboration with a diverse team across various departments.
  • Weekly in-office work in Boston to enhance teamwork.
  • Growth opportunities including learning new technologies.
  • Focus on continuous improvement and self-service solutions for employees.
Full Job Description
Tines is seeking a driven, technical, and solutions-focused People Operations Specialist to build and scale our global infrastructure. You will ensure the systems, data, and operations behind the employee experience are seamless, compliant, and highly scalable. This role is ideal for a "builder" who thrives in a fast-paced environment and enjoys leveraging technology, automation, and AI tools to reduce manual work and optimize HR workflows.

In this role, you will partner closely with the broader People Team, IT, Finance, and Security to create a frictionless back-end employee lifecycle.

We would love for this person to be able to come into our Boston office once a week.
What you will be doing
  • Process Excellence & Automation: Drive HRIS data integrity, automation, and self-service. Build and utilize AI tools and automated workflows to optimize core HR processes and reduce manual overhead.
  • System Ownership: Act as the primary administrator for our HR tech stack (BambooHR, TriNet, etc.), conducting regular data audits, managing system testing, and mapping technical workflows.
  • Employee Lifecycle & Operations: Own the backend compliance and operational execution of onboarding, job changes, promotions, leaves, and offboarding. Streamline handoffs between HR, IT, and Legal.
  • Payroll, Benefits & Vendor Oversight: Oversee global payroll inputs, benefits administration, and compliance reporting in partnership with Finance and external vendors. Manage Global EOR (Employer of Record) partnerships and immigration/mobility counsel.
  • Compliance & Risk Management: Own the global HR compliance calendar (federal, state, local). Manage employment documentation, visa tracking, work authorizations, and record retention protocols.
  • Service Delivery: Help build out an internal People Ops service delivery model, creating robust SOPs, internal playbooks, and self-service documentation to improve clarity for employees and managers.
What you bring with you
  • Experience: 5+ years of progressive People Operations or HR Shared Services experience, preferably within a fast-growing tech or startup environment.
  • Systems Expertise: Hands-on experience scaling an HRIS and working with PEO/EOR models (e.g., BambooHR, TriNet). Strong technical comfort driving process automation.
  • The "Builder" Mindset: A passion for building structure out of chaos, creating scalable workflows, and improving documentation.
  • Compliance Knowledge: Sound understanding of multi-state U.S. and global employment compliance, data privacy, and risk management.
  • Operational Rigor: Exceptional attention to detail, strong data analytics capabilities, and an appreciation for operational excellence.
  • Discretion & Judgment: High emotional intelligence and judgment when handling sensitive, confidential employee matters.
  • Technical Proficiency & Systems Thinking: ability and desire to build, connect, and integrate systems, you're energized by the challenge of automating workflows and creating seamless technical solutions across platforms.
  • Curiosity & Continuous Learning: Adept at picking up new technologies quickly and genuinely excited to do so. You enjoy staying ahead of the curve on emerging tools, AI capabilities, and HR tech innovations.


Target Annual Compensation: $105K - $125K + equity

For U.S. roles: Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

#LI-SW1

At Tines, we're all about trying new things and taking the leap. If you're second-guessing your application, we hope you'll trust your gut and take the leap too! Applying for a new job isn't always easy, especially if you're thinking of a career pivot - but we're big believers in learning and growth here at Tines, so you've nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We'd love to hear from you.

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