Patient Journey Partner, SMA - Spinal Muscular Atrophy

Location:Candidates must be based within the Greater Toronto Area (GTA).

Driving Success and Excellence in Rare Disease

At Roche Canada, our work in Spinal Muscular Atrophy (SMA) is guided by a simple, powerful goal: making life-changing care as accessible and seamless as possible. As a Patient Journey Partner within our Customer Engagement chapter, you will have the opportunity to influence and build meaningful connections with stakeholders across our Rare Disease and Neurology ecosystem, fostering a culture of trust and partnership.

Your natural curiosity and passion for networking will fuel your ability to deeply understand our customers' needs and priorities, allowing you to forge strong relationships and unlock new opportunities for collaboration and innovation. If you are a dedicated professional driven by the desire to challenge the status quo and make a tangible impact on patients' lives, join us to help shape the future of medicine. 

The Opportunity

• You are acting as the key liaison between stakeholders and Roche, leveraging your influence to foster impactful relationships, trust, and collaboration within the team, thereby driving meaningful connections and use of Roche products. 

• You are ensuring appropriate use of Roche's products, sharing benefits and risks with Health Care Practitioners in a truthful and balanced manner.

• You are collaborating with cross-functional colleagues to prioritize and plan account/stakeholder activities based on team priorities

• You are partnering across functions to address stakeholder needs, prioritize solutions, and evaluate progress.

• You are implementing an omnichannel approach to engage stakeholders with Roche's offerings.

• You are participating in a peer-to-peer coaching and mentorship model.

• You are embracing self-directed learning and experiential growth as part of the working culture.

Who you are

• You hold a University degree in scientific, economic, or business field and you bring 7+ years' of experience in life sciences or healthcare sector.

• You have the ability to build strong relationships with external stakeholders and deliver tailored solutions.

• You demonstrate an understanding of fast-paced, competitive market dynamics and the Canadian healthcare system.

• You have proven expertise in stakeholder engagement, including collaborating as part of cross-functional teams and leveraging digital tools for improved stakeholder experience.

Preferred

• You hold an advanced degree and experience in Rare Disease and/or Neurology.

• You have 2+ years experience in pharmaceutical sales or account management experience.

Relocation benefits are not available for this posting

We use artificial intelligence to screen, assess or select applicants for this role.

This posting is for an existing vacancy at Hoffmann-La Roche Ltd.