About the role You will act as a trusted analytics partner, delivering patient insights that inform decisions across patient services and specialty pharmacy programs. Working at the intersection of data, strategy, and execution, you will translate complex patient information into clear insights that drive meaningful action. Your work will improve understanding of the patient journey, program effectiveness, and operational performance, while supporting leadership decision-making.
Who you'll work with You will be working in a team that collaborates closely with commercial leadership, market access, patient services, specialty pharmacy partners, data operations, and technology teams. Together, you will shape how patient insights are used to improve experiences, optimize programs, and support business priorities. You will also lead external analytics partners and vendors to deliver high-quality solutions.
What you'll do - Deliver actionable patient insights driving clear decisions, priorities, and measurable business impact
- Design advanced patient analytics to answer strategic, operational, and program effectiveness questions, informing significant investment decisions
- Develop dashboards and reports communicating patient journey and program performance insights
- Integrate patient data across multiple sources to create holistic patient views
- Support leadership reviews (US and Global), business cases, and strategic recommendations
- Lead analytics vendors, ensuring timely delivery, quality output, and budget accountability
Interested? For this role we're looking for the following education, experience and skills Education and Experience: - Bachelor's Degree in Business, Science, Engineering, Math, Analytics or related field is required
- MBA or other advanced degree is considered an asset
- Minimum 8 years of post-bachelor's experience is required
- Minimum 5 years of relevant experience within the pharmaceutical/biotech industry is required, ideally in commercial operations or commercial support function
- Immunology experience is considered an asset
- Working knowledge of statistical analytical techniques is considered an asset
- Power user of MS Office products (Excel, PowerPoint) is required, especially advanced Excel modeling skills and ability to author PowerPoint documents for management audiences
- Experience with IQVIA/similar data (Xponent, NPA, LAAD, OneKey), and CRMs (e.g., Veeva) is required
- Experience with Qlik Sense, Tableau, Power BI, and SAP is considered an asset
- Experience with SQL, relational data, and manipulation of large data sets is considered an asset
- Experience with longitudinal data (e.g., specialty pharmacy and patient hub) is considered an asset
- Experience in vendor management or equivalent budget ($500k+ annually) is required
Soft Skills Expectations: - Highly motivated self-starter with ability to adapt and perform in a fast-paced environment
- Proven ability to lead and partner with various functional areas
- Team player with strong interpersonal skills
- Vendor management skills including contracting and negotiating
- Ability to work independently and take the lead role on assigned projects
- Excellent verbal and written communication skills
The reasonably anticipated salary range for this position is $ 148,000-194,300 per year. The actual salary offered will take into account related knowledge, skills, experience and location among other factors and may fall outside the expected range.
Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.
