Partner Sales Operations Manager - US

Certinia

$104K — $144K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Proficiency in Salesforce (SFDC)
  • Expert-level Excel skills
  • Proficiency in Microsoft Office Suite
  • Bachelor's degree required; MBA preferred
  • 5+ years of Sales Operations experience required
  • Strong customer service orientation with analytical skills
  • Excellent communication and presentation skills

Responsibilities

  • Support the Annual Planning process with strategic frameworks
  • Provide routine performance reporting against targets
  • Create financial models for decision-making
  • Analyze performance trends in the partner ecosystem
  • Standardize and operationalize handover processes to Sales
  • Manage Partner Operations Initiative Tracking
  • Ensure data hygiene in Partner data within Salesforce

Benefits

  • Flexible working environment
  • Opportunities for professional development
  • Access to a diverse and inclusive workplace
  • Health and wellness benefits
  • Collaborative team culture
Full Job Description
Partner Sales Operations Manager

US - Remote

WHAT YOU WILL DO IN THIS ROLE
  • Support the Annual Planning process in developing a strategic framework to meet objectives for the FY in partnership with the Partner Program Manager and VP of Global Partner Ecosystem
  • Provide routine reporting on performance versus targets for the FY
  • Create dynamic financial models to aid in decision making (i.e. If we decide to do X, it's going to cost us $X and yield $X of pipeline)
  • Use advanced data analysis capabilities to analyze performance trends across the partner ecosystem and develop analytical insights reports on key trends.
  • Create, standardize and operationalize a handover process for all outputs from the Ecosystem team to the Sales team
  • Project Management (Partner Ops Initiative Tracking)
  • Manage the internal use of Crossbeam
  • Manage the data hygiene on all Partner data in Salesforce (C1).

WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
  • Proficiency in SFDC
  • Expert-level Excel
  • Microsoft Office Suite proficiency is an essential skill.
  • Minimum of a bachelor's degree from an accredited college/university is required. MBA preferred
  • Minimum of 5 years of relevant Sales Operations experience is required. 8+ years of relevant experience is preferred.
  • Ability to interface with all levels of employees, from the Executive level to the employee base
  • Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment
  • Strong customer service orientation, analytical and problem-solving skills
  • Excellent communication skills, written, interpersonal and presentation skills.
  • Strong business acumen
  • Software/SaaS Industry experience is desirable, but not required
    Salary Range: $104,000 - $1446,000


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