Uber

Partner Management Lead - Grocery & Retail

Uber$126K — $140K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 6 years of experience in Marketplace, Strategy Consulting, Account Management, or related field.
  • Experience leading high-performing teams in fast-paced settings.
  • Data-driven mindset with a solid business acumen for assessing partnership opportunities.
  • Fluent in the local language and English, both written and oral.
  • Strong stakeholder management skills in global matrixed organizations.

Responsibilities

  • Define and execute growth strategies for key grocery accounts, focusing on financial sustainability.
  • Build and maintain strong relationships with strategic partners throughout their lifecycle.
  • Lead partnership management and renegotiations, balancing partner needs with Uber's goals.
  • Develop a high-performing Account Management team through recruitment and coaching initiatives.
  • Drive innovative growth initiatives by collaborating with Operations, Product, Marketing, and Legal.
  • Develop scalable solutions across various retail sectors to optimize marketplace performance.

Benefits

  • Participation in Uber's bonus program.
  • Potential equity awards.
  • Eligibility for various additional benefits.
Full Job Description
Job Description

About the role and team

As a Partner Management Lead, you will front the charge for one of Uber's most critical growth frontiers. You are responsible for a high-stakes portfolio of major merchant accounts across key sectors of the retail industry - specifically those with centralized operations in the local Canadian market across a wide range of product offerings that present unique challenges in their own right. This is a leadership role, sitting on the Canada Commercial leadership team, with responsibility for multiple direct reports. You will bridge the gap between high-level strategy and the granular reality of retail operations to ensure the best possible user experience, merchant collaboration and earner experience on our marketplace.

The environment is fast-paced and demands a high degree of resilience and ownership. You aren't just managing existing accounts; you are participating in the sales strategy for net-new retail giants and navigating the "messy" complexity of unscaled partnerships. You will lead a high-performing team in an atmosphere of radical accountability, where you must pivot from senior external negotiations to solving operational bottlenecks in real-time. If you are energized by the challenge of defining a market and thrive in a culture of excellence and ambiguity, this is where you will grow.

What you'll do
  • Define and execute the selection and growth strategy for unscaled key grocery accounts in the market, ensuring long-term financial sustainability.
  • Build and nurture deep relationships with strategic partners across their entire lifecycle, acting as a trusted advisor to senior merchant counterparts.
  • Lead complex partnership management and key deal renegotiations, balancing partner needs with Uber's commercial objectives.
  • Build a high-performing Account Management team through active recruitment, coaching, and fostering a culture of technical and commercial excellence.
  • Design and drive innovative growth initiatives from inception to completion, working cross-functionally with Operations, Product, Marketing, and Legal.
  • Work across different retails sectors and navigate varying fulfillment models, developing scalable solutions that allow retailers to thrive on our marketplace.

Basic Qualifications
  • Minimum 6 years of experience, ideally in the Marketplace space, Strategy Consulting, Account Management, or a related field.
  • Experience leading and inspiring high-performing teams in a fast-paced environment.
  • Proven business acumen and a data-driven mindset with the ability to assess partnership opportunities and drive growth.
  • Native or fluent proficiency in the local language and English (both written and oral).
  • Strong stakeholder management skills with experience navigating global matrixed organizations.

Preferred Qualifications
  • Relevant work experience within the Grocery, CPG, or Retail industries.
  • Combined experience in consulting, finance, or operations alongside a commercial/sales-focused role.
  • Proven track record of designing and scaling processes to handle rapid growth and operational complexity.
  • Strong "product sense" and an ability to use insights to optimize partnership performance.


Responsibilities

For Canada-based roles: The base salary range for this role is CAD $126,000 per year - CAD $140,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits.

About Uber

Uber Entertainment, Inc. is a privately held video game development company headquartered in beautiful downtown Kirkland, WA. Uber is currently developing Planetary Annihilation, a next generation real time strategy game of epic proportions.

Uber Careers

There has never been a better time to join our global team of Uber professionals—pioneers in the world of transportation and technology. Work you’ll do Join Uber’s industry-leading team to help drive forward the future of mobility and logistics for some of the world’s most dynamic cities and populations. Transform the way the world moves with the brightest minds at Uber, where innovation meets functionality to create solutions for everyday challenges. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and user-centric design. Work with a global team of business and technology advisors to help clients and cities navigate their paths towards more efficient and sustainable urban transport solutions. Collaborate with a diverse group of Uber experts worldwide – a team dedicated to rethinking and improving the way the world moves. Introducing the Uber Innovation Hub We are building a market-leading team to pioneer advancements in transportation and logistics, ensuring Uber remains at the forefront of mobility solutions. Do innovative work Join a group of exceptional professionals where your skills in technology, leadership, and creativity can flourish. At Uber, innovation isn’t just a buzzword—it's the core of everything we do. Deliver targeted solutions through a depth and breadth of expertise and innovation that’s second to none, enhancing how cities, companies, and communities connect. Be part of a great team Engage with a wide-ranging technology stack and harness the unparalleled capabilities, global scale, and collective problem-solving skills of our diverse team. Future-proof your career Advance your career with Uber’s commitment to professional growth, offering extensive training, development, and certification support. Go as far as your ambition takes you with limitless job opportunities in a company that’s reshaping the world’s approach to transportation. Explore Uber’s approach to predictive maintenance ensures our fleet remains ready and efficient, reducing downtime and improving service reliability. Our end-to-end mobility solutions are transforming the way cities think about transportation, making Uber a key player in the future of urban mobility. The Uber Leadership and Innovation Alliance Our combined service capabilities, global scale, and joint solution development help overcome challenges and lead transformation in the transportation industry. Clients and cities around the globe look to Uber for new strategies and solutions to drive growth and innovation in the digital era. Stay connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players ready to redefine the world of mobility. SEARCH UBER JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive at Uber. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Uber.
Learn more about Uber
Size
29,300 employees
Market Cap
$48.6 billion
Industry
Net Income
-$6.7 billion
Founded
2009
5 Year Trend
+35.3%
Revenue
$11.1 billion
NASDAQ

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